Network Operations Engineer

Astreya; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

Astreya in Singapore is seeking a Network Operations Engineer to manage and troubleshoot Production networking environments. The role requires independence, high accuracy, and attention to detail.

You will work on production networks, peering with internet providers, support multiple vendors, and participate in 24/7 global coverage. Candidates should have a Diploma or Bachelor’s degree and 2+ years of related experience.

Qualifications

• Diploma or Bachelor’s degree with 2+ years of related experience.
• Ability to work independently with accuracy and attention to detail.
• Experience with content delivery networks and peering traffic.
• Understanding of fiber-optic technology and patch panels.
• Experience in root cause analysis for network and server issues.
• Willingness to participate in 24/7 support and weekend shifts.

Responsibilities

• Participate in production network and internet peering strategy.
• Day-to-day work on multiple vendor servers and software/hardware issues.
• Support teams in handling network incidents such as routing, capacity, and performance.
• Troubleshoot optical and IP network components.
• Coordinate with ISP/vendors to fix network issues.
• Work with TAC vendors to fix hardware issues.
• Participate in 24/7 support with global teams; some weekend work may be required.

Skills

IP networking

BGP/OSPF/MPLS

DWDM/CWDM

Traffic peering

Communication skills

Network troubleshooting

Education

Diploma / Bachelor’s degree

Job description

The Network Operations Engineer is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail

Roles and Responsibilitie

• s:
  Participate in production network and internet peering strateg
• iesExperience with networking technologies relative to content delivery network, monitoring capacity and peering traff
• ic.Day-to-day activities involve working on multiple vendor servers and various software and hardware iss
• uesHandle traffic and any other queries raised by ISP/partn
• ersSupport team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, e
• tc.Knowledgeable in troubleshooting of optical (DWDM, CWDM) and IP network componen
• ts.Working with multiple TAC vendors to fix the hardware iss
• uesWork with ISP/vendors on fixing any issues related to netw
• orkParticipate in 24/7 support with other teams across the globe. Some weekend work may be requir

Required Qualifications/Ski

• lls:
  Diploma / Bachelor’s degree and 2+ years’ related experience and/or training; or equivalent combination of education and exper
• ienceBuilds productive internal and external working relation
• shipsExercises judgment within defined procedures and practices to determine appropriate a
• ctionUnderstanding of network and traffic pe
• eringUnderstanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advant
• ages.Understanding of preparing root cause analysis for any network and server out
• ages.Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the
• worldGood understanding of IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS) and Optical technologies (e.g., DWDM, CWDM, fiber types, optical mod
• ules)Knowledgeable on Layer 1 troubleshoo