Network & Account Manager (Media)

Publicis Groupe; Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

Publicis Groupe is seeking a Regional Media Operations Manager to support key client accounts across APAC markets. The role serves as the operational backbone, ensuring media processes, governance standards, financial accountability, and regional stakeholder alignment are consistently executed.

The successful candidate will partner with regional and local teams to drive operational excellence, maintain visibility across market activities, and enable seamless collaboration between central and

Qualifications

• Bachelor’s degree in marketing, business, communications, or a related discipline.
• 4–7 years of experience in media operations, media planning, media investment, account management, agency operations, or a related field.
• Strong understanding of end‑to‑end media planning, campaign execution, and media activation processes.
• Experience working within a media agency environment or supporting regional media accounts.
• Sound knowledge of media investment management, budgeting, invoicing, reconciliation, and financial reporting processes.
• Proven ability to manage multiple stakeholders across regional and local markets in a fast‑paced environment.
• Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously.
• Excellent communication and stakeholder management skills, with experience coordinating across diverse teams and cultures.
• Analytical mindset with strong attention to detail and ability to interpret operational and financial data.
• Advanced proficiency in Microsoft Excel and reporting tools. Copilot would be an advantage.

Responsibilities

• Lead integrated full‑funnel media planning across key markets, aligning with client objectives.
• Build and maintain trusted client relationships, serving as a strategic advisor for media planning and performance discussions.
• Identify opportunities for media innovation through test‑and‑learn initiatives and frameworks.
• Mentor and develop a team of planners, fostering strategic thinking and planning excellence.
• Drive accountability, collaboration, and learning across the planning team.
• Coordinate cross‑functional stakeholders including regional media teams, local account teams, client stakeholders, and finance.
• Monitor and track media investment performance with transparency across campaigns.
• Manage end‑to‑end financial operations including budgeting, invoicing, reconciliation, and reporting.
• Drive process excellence by standardising workflows and governance compliance.
• Provide operational guidance to markets ensuring timely and compliant execution.

Skills

Media operations

Client relationships

Stakeholder management

Project management

Analytical mindset

Communication

Education

Bachelor’s degree in marketing, business, communications

Tools

Microsoft Excel

Copilot

Job description

Overview

We are seeking a Regional Media Operations Manager to support key client accounts across APAC markets. This role will act as the operational backbone of the business, ensuring media processes, governance standards, financial accountability, and regional stakeholder alignment are consistently executed across markets. The successful candidate will partner closely with regional and local teams to drive operational excellence, maintain visibility across market activities, and ensure seamless collaboration between central and local stakeholders.

Responsibilities

• Lead integrated full‑funnel media planning across key markets, ensuring alignment with client business objectives and delivering cohesive cross‑channel strategies. Familiarity with the Japan, Thailand, and Vietnam media landscapes, including local platforms, consumer behaviour, and regulatory considerations, is preferred but not required.
• Build and maintain trusted client relationships, serving as a strategic advisor and primary point of contact for media planning and performance discussions.
• Proactively identify opportunities for media innovation and continuous improvement through test‑and‑learn initiatives, measurement frameworks, and emerging platform capabilities.
• Show strong presentation skills and the ability to influence internal and client stakeholders.
• Mentor and develop a team of planners, fostering strategic thinking, commercial acumen, and planning excellence.
• Drive a culture of accountability, collaboration, and continuous learning across the planning team.
• Work with media processes and understand a media planning landscape.
• Bridge across global, regional and local teams with a foundation of media planning to blend the requirements for planning across the markets.
• Act as the regional operational lead across multiple APAC markets, ensuring alignment with established media planning, activation, governance, and financial processes (APAC markets including China, Japan, Korea, and India).
• Serve as the key liaison between regional hub teams, local market teams, and global stakeholders to drive effective communication, visibility, and collaboration.
• Provide operational guidance and oversight to markets, ensuring execution adheres to regional standards, timelines, and best practices.
• Coordinate cross‑functional stakeholders including regional media teams, local account teams, client stakeholders, finance teams, and senior leadership.
• Monitor and track media investment performance, ensuring accountability, accuracy, and transparency across campaigns and markets.
• Manage end‑to‑end financial operations, including budgeting, invoicing, reconciliation, financial tracking, and reporting.
• Drive process excellence by identifying operational efficiencies, standardising workflows, and ensuring compliance with established governance frameworks.
• Track commercial performance, monitor cost efficiencies and savings opportunities, and provide regular reporting to stakeholders.
• Support business reviews by consolidating market updates, operational performance metrics, financial results, and key recommendations.
• Maintain visibility of market activities, proactively escalating risks, dependencies, and operational challenges while recommending solutions.

Qualifications

• Bachelor’s degree in marketing, Business, Communications, or a related discipline.
• 4–7 years of experience in media operations, media planning, media investment, account management, agency operations, or a related field.
• Strong understanding of end‑to‑end media planning, campaign execution, and media activation processes.
• Experience working within a media agency environment or supporting regional media accounts.
• Sound knowledge of media investment management, budgeting, invoicing, reconciliation, and financial reporting processes.
• Proven ability to manage multiple stakeholders across regional and local markets in a fast‑paced environment.
• Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously.
• Excellent communication and stakeholder management skills, with experience coordinating across diverse teams and cultures.
• Analytical mindset with strong attention to detail and ability to interpret operational and financial data.
• Advanced proficiency in Microsoft Excel and reporting tools. Copilot would be an advantage.