Netapp Storage Engineer

SOFTENGER (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SOFTENGER (SINGAPORE) PTE. LTD. is seeking an experienced technology consultant to deploy post-sales on‑prem, hybrid, and Cloud storage solutions and coordinate with senior customer representatives and Sales teams.

The successful candidate will have hands-on NetApp storage deployment expertise and strong communication skills to train customers while building relationships with stakeholders. Familiarity with automation tools and cloud concepts is a plus.

Qualifications

• Hands-on field experience in technology consulting.
• Experience with NetApp Storage deployment and administration.
• Familiar with storage technologies and management tools.
• Experience with automation tools such as Ansible, Terraform and scripting.
• Familiarity with public cloud concepts (AWS, Azure, GCP).
• Understanding of virtualization and container orchestration (VMware, Hyper-V, KVM, Kubernetes/OpenShift).
• Strong customer communication and stakeholder management.

Responsibilities

• Deploy post-sales on-prem, hybrid, and Cloud storage solutions.
• Coordinate with senior customer representatives and Sales teams.
• Troubleshoot storage performance and firmware issues.
• Train customers and transfer knowledge.
• Maintain relationships with internal and external stakeholders.

Skills

Customer communication

Team collaboration

Training customers

Tools

NetApp Storage

OnCommand Unified Manager

Terraform

Ansible

PowerShell

Python

REST API

VMware

Kubernetes/OpenShift

AWS

Azure

GCP

Job description

Experienced technology consultant with a significant level of hands-on field experience.

• Deploy post-sales on-prem, hybrid, and Cloud storage solutions. Coordinate with senior customer representatives and Sales teams. Solid foundation with NetApp, IT infrastructure, applications, and Cloud services, providing the ability to quickly become a Subject Matter Expert.
• Experienced in NetApp Storage deployment and administration of NetApp Storage. Storage GRID, E-Series, Troubleshooting Performance Issues, performing firmware and SW upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager/ Cloud Insight, Managing backup integration with NetApp technologies.
• Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, Fabric Pool), including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.
• Experience or working knowledge with automation tools such as Ansible, Terraform and scripting with REST API, PowerShell and Python would be beneficial
• Familiarity with public cloud concepts and architecture (AWS, Azure, GCP) would be beneficial.
• A thorough understanding of other components in the infrastructure stack – Compute HW, Virtualization (Vmware, Hyper-V, KVM) and Container Orchestration (K8S and OpenShift)
• Strong understanding of Storage protocols and technologies (CIFS, NFS, S3, iSCSI, Fibre Channel switching/networks and NVMe).
• Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.
• Experience in Cisco / Brocade Director Class SAN Switch.
• Strong customer communication and documentation skills.
• Built and maintain strong relationships with internal and external stakeholders.
• Infrastructure design and build, deployment and disaster recovery planning.
• Positive, proactive, team-oriented attitude with a flexible and innovative approach to work.
• Capable of training customers in ad-hoc knowledge transfer as well as organized demonstrations or our methodologies
• Able to lead and delegate different functions within a project to ensure customer success.