NCG Ops Support Agent — Shift Work (Global Logistics)

DHL Express; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

DHL Express Singapore is seeking a NCG Agent - Ops Support for the South Asia Hub to execute flight movement alerts, transmit shipment data, and prepare flight documentation. The role also involves rectifying non-conforming shipments with the network.

You will handle DG management, NOTOC, MAWB details, and support general operations paperwork. Diploma holders with IATA DGR Certification are encouraged to apply.

Qualifications

• At least 1 year of relevant experience in airline, transportation or logistics.
• Diploma is required for the role.
• IATA DGR DG Acceptance certification is required.

Responsibilities

• Communicate with service provider to get information on flight details.
• Obtain customer exception request & airline MAWB information.
• Exception handling, e.g., Damage handling, FSC management, DPA etc.
• DG (Dangerous Goods) management, e.g., DG acceptance, incident reporting, NOTOC preparation.
• Cutting of flight MAWB.
• Maintaining of pre-printed HUID labels with profile.
• Provide CIA imaging on specific request.
• Printing of shipment manifest for shipment lodgment.
• Provide movement alerts.
• Support in general operations paperwork and administration requirement.

Skills

1 year experience

Shift work

Education

Diploma

IATA DGR Acceptance

Job description

DHL Express Singapore is seeking a NCG Agent - Ops Support for the South Asia Hub to execute flight movement alerts, transmit shipment data, and prepare flight documentation. The role also involves rectifying non-conforming shipments with the network.

You will handle DG management, NOTOC, MAWB details, and support general operations paperwork. Diploma holders with IATA DGR Certification are encouraged to apply.