National Health Schemes Operations Lead & Implementation

Agency for Integrated Care (Singapore); Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Agency for Integrated Care (Singapore) is seeking an experienced operations professional to co-develop implementation strategies, execute action plans, and identify gaps in national schemes rollout. You will guide SOPs, accreditation processes, and supervise a team to ensure compliance with the operating framework.

The role involves coordinating with internal and external stakeholders, supporting multiple programmes, and providing secretariat support for workgroups.

Qualifications

• Degree in any discipline, preferably with Healthcare exposure.
• 6+ years of experience with at least 2 years in supervision.
• Strong written and verbal communication skills.
• Good problem-solving abilities and critical thinking.
• Meticulous, independent worker who can manage priorities.
• Thrives under pressure in a fast-paced environment.

Responsibilities

• Drive discussions with internal and external stakeholders to co-develop strategies and action plans for CHAS/PHPC rollout.
• Guide development and periodic review of SOPs and accreditation processes to strengthen efficiency and governance.
• Lead and guide the team to ensure processes adhere to the operating framework.
• Oversee accreditation and partner onboarding activities with accuracy and timeliness.
• Support other programmes and priorities with appropriate oversight and escalation.
• Provide secretariat support for workgroups and committees.

Skills

Supervisory experience

Strong communication

Problem solving

Independent worker

Thriving under pressure

Education

Degree in any discipline

Job description

Agency for Integrated Care (Singapore) is seeking an experienced operations professional to co-develop implementation strategies, execute action plans, and identify gaps in national schemes rollout. You will guide SOPs, accreditation processes, and supervise a team to ensure compliance with the operating framework.

The role involves coordinating with internal and external stakeholders, supporting multiple programmes, and providing secretariat support for workgroups.