Music Shop Operations Lead

LVL MUSIC ACADEMY PTE. LTD.; Singapore; Presencial; SGD 41 000 - 49 000; Tempo integral

Resumo da oferta

LVL Music is seeking an Assistant Shop Manager to oversee daily operations of the music academy and instrument shop in Singapore. You will manage routines, coordinate with staff, and serve as the primary person-in-charge when management is away.

You will handle customer inquiries, scheduling, invoicing, rentals, and orders, ensuring a smooth, customer-centric operation with a proactive approach to process improvements.

Qualificações

• Minimum 2 years in retail operations, administration, customer service or supervisory role.
• Excellent organisational, multitasking, and system skills.
• Clear written and verbal communication; able to work independently with minimal supervision.

Responsabilidades

• Respond promptly to customer enquiries via WhatsApp, email, phone, and in-person visits.
• Oversee daily centre operations and act as person-in-charge when management is unavailable.
• Coordinate music lesson schedules, teacher appointments, customer visits, and room bookings.

Conhecimentos

Organisational skills

Multitasking

Communication

Independent worker

Team collaboration

Ferramentas

WhatsApp

Email

Microsoft Excel

Computerised systems

Descrição da oferta de emprego

LVL Music is seeking an Assistant Shop Manager to oversee daily operations of the music academy and instrument shop in Singapore. You will manage routines, coordinate with staff, and serve as the primary person-in-charge when management is away.

You will handle customer inquiries, scheduling, invoicing, rentals, and orders, ensuring a smooth, customer-centric operation with a proactive approach to process improvements.