Murex Production Support Engineer

Luxoft; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Luxoft, a leading Murex services partner, seeks a capable production support analyst for the day-to-day operations in Singapore. The role emphasizes scripting in shell and Python, monitoring tasks, and coordinating with third-party vendors to maintain system stability.

You will work with Elastic Search for logging, understand CI/CD pipelines, and take ownership of high-severity incidents, driving RCA-based improvements and pre-emptive fixes for production resilience.

Qualifications

• 0–2 years of experience in SQL, Unix Shell scripting, Linux.
• Provide production support for EOD/report/VAR EOD failures.
• Able to debug issues in SQL and shell scripts.
• Able to write Linux/Unix shell scripts and SQL.
• Strong problem-solving skills for BAU issues.

Responsibilities

• Provide day-to-day production support and optimize service levels.
• Write scripts using shell/Python for monitoring, troubleshooting and maintenance.
• Collaborate with third-party vendors and other support teams for a seamless support model.
• Experience with Elastic Search for logging and monitoring of systems/services.
• Understand CI/CD pipelines and deployment processes to assist in rolling out new versions per release procedures.
• Take ownership of high-severity issues and contribute to RCA and long-term solutions.

Skills

SQL

Unix Shell scripting

Linux

Tools

ElasticSearch

Job description

Luxoft, a leading Murex services partner, seeks a capable production support analyst for the day-to-day operations in Singapore. The role emphasizes scripting in shell and Python, monitoring tasks, and coordinating with third-party vendors to maintain system stability.

You will work with Elastic Search for logging, understand CI/CD pipelines, and take ownership of high-severity incidents, driving RCA-based improvements and pre-emptive fixes for production resilience.