Junior Production Support Engineer: Murex, Scripting & Stability

LUXOFT INFORMATION TECHNOLOGY (SINGAPORE) PTE. LTD.

Singapore

On-site

SGD 48,000 - 68,000

Full time

33 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Luxoft Information Technology (Singapore) Pte. Ltd. is seeking a diligent Production Support Analyst to join our Murex services team in Singapore.

You will track service levels for daily operations and develop scripts in shell or Python to monitor systems, troubleshoot, and maintain services. The role collaborates with third-party vendors and internal support teams, working with Elastic Search for logging and monitoring, and contributing to your release management processes through CI/CD

Qualifications

0 to 2 years of experience in SQL, Unix Shell scripting, Linux.
Providing production support on the issues related to EOD failure, report failure, VAR EOD failures
Able to debug issues in SQL, shell scripts
Able to write Linux/Unix shell scripts, SQL
Problem-solving skills to solve day-to-day BAU issues

Responsibilities

To track and be responsible for providing optimum service levels for day-to-day production support.
Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.
To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
Experience working in Elastic Search for logging, monitor systems & services.
Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.