Junior L1 Production Support Engineer - SQL / Unix / Python / Java - Office hour 9am to 6pm

Luxoft; Singapore; On-site; SGD 39,000 - 67,000; Full time

Job summary

Luxoft, a leading Murex alliance partner, seeks a junior production support specialist to maintain day-to-day operations for critical applications. You will monitor systems, write shell and Python scripts, and coordinate with vendors to ensure seamless problem resolution.

Ideal candidates have up to 2 years experience in SQL, Linux/Unix scripting, and exposure to EOD/VAR reporting, with a proactive approach to RCA and production stability.

Qualifications

• 0 to 2 years of experience in SQL, Unix Shell scripting, Linux.
• Able to debug issues in SQL, shell scripts.
• Able to write Linux/Unix shell scripts, SQL.
• Experience working in Elastic Search for logging, monitor systems & services.

Responsibilities

• To track and be responsible for providing optimum service levels for day-to-day production support.
• Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.
• To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
• Experience working in Elastic Search for logging, monitor systems & services.
• Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
• Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.

Skills

SQL

Unix Shell scripting

Linux

Python

Elastic Search

Job description

• DXC Luxoft has one of the world's leading Murex practices.
• We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide end-to end project services and have delivered over 200 successful Murex projects across all major asset-classes and sectors including investment banking, asset management, corporate treasury and insurance.

Responsibilities:

• To track and be responsible for providing optimum service levels for day-to-day production support.
• Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.
• To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
• Experience working in Elastic Search for logging, monitor systems & services.
• Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
• Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.

Mandatory Skills Description:

• 0 to 2 years of experience in SQL, Unix Shell scripting, Linux
• Providing production support on the issues related to EOD failure, report failure, VAR EOD failures
• Able to debug issues in SQL, shell scripts
• Able to write Linux/Unix shell scripts, SQL
• Problem-solving skills to solve day-to-day BAU issues

Nice-to-Have Skills Description:

• Knowledge of Murex application supporting VAR module
• Murex UAT environments setup and troubleshoot issues
• Demonstrate ownership and responsibility in all assignments