Multilingual Customer Support Specialist

TRIBECAR PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

TRIBECAR PTE. LTD. in Singapore is seeking a dedicated customer support representative to enhance service delivery. You will provide prompt assistance through various communication channels, including email, calls, and online chats, ensuring high customer satisfaction.

The ideal candidate should possess strong communication skills in multiple local languages and have a valid driving license. This role is essential for supporting marketing outreach and maintaining customer engagement.

Qualifications

• Ability to speak other local languages to enhance communication with diverse customers.
• Possession of a valid class 3/3A/2B/2A/2 driving license to support operational flexibility.
• Basic proficiency in office computing applications to assist with administrative tasks.

Responsibilities

• Respond promptly to email enquiries from the public and members to resolve their requests.
• Call members to clarify their requests for better service delivery.
• Attend to online chat and social media enquiries to provide timely assistance.
• Support marketing campaigns by making outbound calls to potential customers.
• Use computer, cloud, and mobile applications effectively.

Skills

Customer support

Multi-language communication

Issue resolution

Tools

Office computing applications

Job description

TRIBECAR PTE. LTD. in Singapore is seeking a dedicated customer support representative to enhance service delivery. You will provide prompt assistance through various communication channels, including email, calls, and online chats, ensuring high customer satisfaction.

The ideal candidate should possess strong communication skills in multiple local languages and have a valid driving license. This role is essential for supporting marketing outreach and maintaining customer engagement.