Multi Store Manager

luxury ventures pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Luxury Ventures Pte. Ltd. in Singapore is seeking a Store Manager to lead all facets of retail operations. You will drive service excellence, manage staff, control expenses and work to meet revenue targets while upholding the brand’s premium standards.

The role focuses on inventory integrity, CRM initiatives, VIP client growth, and serving as a confident ambassador of the BRAND while modelling professional conduct for the team.

Qualifications

• To be a capable leader with strong interpersonal skills.
• Experience in retail operations is a plus.

Responsibilities

• To achieve the store Business Goals.
• Support managerial and operational aspects of the store.
• Setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.

Job description

POSITION SUMMARY:

To provide responsible and highly skilled management in directing all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses.

KEY AREAS OF RESPONSIBILITIES:

• To achieve the store Business Goals.
• Support managerial and operational aspects of the store.
• Setting up operational procedures, staff training, customer service & staff general welfare.
• To develop and maintain efficient inventory management and integrity.
• Support the CRM and increase existing base of VIP customers.
• To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
• To be a role model to all staff in work performance, customer service and other relevant scope of duties.