Store Manager

Swatch Group

Singapore

On-site

SGD 60,000 - 90,000

Full time

6 days ago

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Job summary

Swatch Group in Singapore is seeking an experienced Store Manager to lead our retail team. You will drive sales, coach staff, and ensure service excellence across all store operations.

Success depends on strong leadership, inventory control, visual merchandising, and adherence to HQ guidelines while delivering outstanding customer experiences in a dynamic luxury retail environment.

Responsibilities

Lead and motivate the retail team to meet and exceed sales and service targets.
Monitor store performance, analyze trends, and implement action plans to drive results.
Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
Ensure high standards of customer service and handle customer feedback professionally.
Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.
Manage inventory accuracy, stock levels, and daily cash handling.
Maintain store presentation, safety, and security standards.
Submit accurate reports and updates.

Job description

Lead and motivate theretail team to meet and exceed sales and service targets.
Monitor store performance, analyze trends, and implement action plans to drive results.
Coach and develop the retail team through ongoing training, performance reviews, and mentorship.
Ensure high standards of customer service and handle customer feedback professionally.
Oversee store operations including rostering, visual merchandising, and compliance with HQ guidelines.
Manage inventory accuracy, stock levels, and daily cash handling.
Maintain store presentation, safety, and security standards.
Submit accurate reports and updates.