Multi-Outlet Operations Leader: Drive Growth & Service

vt recruit pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

vt recruit pte. ltd. is seeking an experienced Operations and Retail Manager to oversee daily multi-outlet activities in Singapore. You will drive sales, implement SOPs, and lead diverse teams across locations to achieve targets.

The role requires a Bachelor's degree in business or management, at least 5 years of management experience, and strong data-driven decision-making. Flexibility to work a rotating shift and weekends is expected.

Qualifications

• Bachelor's degree in Business Administration, Management, or related discipline.
• Must have proven management experience in a multi-outlet environment.
• Strong data-driven and strategic thinking capabilities.
• Excellent communication and interpersonal skills.
• Ability to adapt leadership style to a fast-paced retail setting.

Responsibilities

• Oversee daily multi-outlet operations and ensure SOP compliance.
• Lead outlet teams to meet corporate sales targets and KPIs.
• Develop and execute sales, promotions and market positioning strategies.
• Manage rostering, leaves, performance reviews and staff development.
• Conduct training to elevate sales techniques and product knowledge.
• Establish customer loyalty programs and handle escalations professionally.
• Analyze monthly sales data and report performance to senior management.

Skills

Leadership

KPI management

Sales strategy

People management

Education

Bachelor's degree in Business Administration/Management

Job description

vt recruit pte. ltd. is seeking an experienced Operations and Retail Manager to oversee daily multi-outlet activities in Singapore. You will drive sales, implement SOPs, and lead diverse teams across locations to achieve targets.

The role requires a Bachelor's degree in business or management, at least 5 years of management experience, and strong data-driven decision-making. Flexibility to work a rotating shift and weekends is expected.