MSc Programme Operations Lead

National University of Singapore; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

National University of Singapore is seeking a Senior Executive to provide end-to-end administrative support for 2-3 MSc programmes, covering recruitment, admissions, graduation, and degree conferral. The role coordinates modules, supports student inquiries, manages budgets, maintains websites, and partners with internal stakeholders to ensure smooth programme operations.

Candidates should have a Bachelor's in Sciences, 1–2 years in tertiary education admin, strong communication, collaboration,

Qualifications

• Bachelor's degree, preferably in Sciences, from a recognized university.
• 1–2 years of administrative experience in the tertiary education sector is an advantage.
• Strong interpersonal, organizational, and multitasking skills.
• Fluent in written and spoken English.
• Proficient in MS Office.

Responsibilities

• Manage admissions and related processes for MSc programmes, including stackable Graduate Certificates/Diplomas.
• Support recruitment drives and handle application and admission enquiries with the engagement and outreach team.
• Manage student candidature matters, including course registration, exam processing, exam logistics, student feedback, graduation checks, and degree conferment.
• Provide timely support and responses to student enquiries throughout their candidature.
• Work with the central venue consignment team to assign venues for programme courses.
• Support business partnering, business continuity planning, and process improvements to enhance programme efficiency.
• Develop and maintain SOPs for programme management and support curriculum review activities.
• Manage programme budget matters, including tuition fee and acceptance fee follow-ups, as well as lecturer engagement letters and payment tracking.
• Coordinate programme events such as orientation sessions, commencement dinners, and education fairs.
• Maintain and update programme websites regularly.
• Provide other administrative support to DGS as required.

Education

Bachelor's degree in Sciences

Tools

MS Office

Job description

National University of Singapore is seeking a Senior Executive to provide end-to-end administrative support for 2-3 MSc programmes, covering recruitment, admissions, graduation, and degree conferral. The role coordinates modules, supports student inquiries, manages budgets, maintains websites, and partners with internal stakeholders to ensure smooth programme operations.

Candidates should have a Bachelor's in Sciences, 1–2 years in tertiary education admin, strong communication, collaboration,