Postgraduate Studies Operations Lead

Nanyang Technological University Singapore; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

NTU Singapore is seeking a proactive administrator to support postgraduate academic and research-related functions. You will handle admissions, course registrations, examinations, and student records, coordinating with academic leaders and stakeholders to ensure smooth graduate studies operations.

The role requires a degree with at least 3 years of relevant experience, strong MS Office skills, and excellent organisational abilities.

Qualifications

• A degree with at least 3 years of relevant experience in an educational or higher education setting.
• Strong proficiency in MS Office and office IT systems.
• Excellent interpersonal, communication, and organisational skills.
• Strong data literacy and ability to handle large volumes of information.

Responsibilities

• Support the full spectrum of postgraduate student administration, including admissions, course registration, exemptions, briefings, examinations, leave matters, outreach and publicity, website content maintenance, overseas conference processing, research internship programmes, and related processes.
• Collaborate with Associate Deans, Programme Directors and academic staff to review curricula and prepare academic proposals and documentation.
• Coordinate end-to-end examination processes, timetable preparation, venue coordination, exam administration and result processing support.
• Maintain student handbooks, FAQs, policies, workflow guides, and other operational materials for accuracy and consistency.
• Administer SkillsFuture claims and other initiatives managed by PACE, ensuring compliance with policies.
• Serve as main contact for Master of Science enquiries via counter, email and phone, providing timely support.
• Support management of research integrity matters, including coordination of cases and documentation.
• Provide advisory support to students on general academic and administrative matters.

Job description

NTU Singapore is seeking a proactive administrator to support postgraduate academic and research-related functions. You will handle admissions, course registrations, examinations, and student records, coordinating with academic leaders and stakeholders to ensure smooth graduate studies operations.

The role requires a degree with at least 3 years of relevant experience, strong MS Office skills, and excellent organisational abilities.