Graduate Programme Admin Lead — Academic Operations

National University of Singapore; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

National University of Singapore’s CNM department seeks an Executive / Senior Executive / Assistant Manager (Academic Programme Administration) to oversee end-to-end admin for the Master of Communications programme. You will manage outreach, admissions, timetabling, course registration, student records, and reporting, ensuring compliance with university policies.

The role emphasizes teamwork with faculty, industry partners, and students.

Qualifications

• Bachelor's degree in Communications, Marketing, Business, Education, or related field.
• At least 1 year of relevant administrative experience; HE experience advantageous.
• Excellent organisational, planning, and time-management skills.
• Able to work independently and collaboratively in a fast-paced environment.
• Strong written and verbal communication; proficiency in Microsoft Office.
• Experience with Adobe Creative Cloud and Canva would be advantageous.
• Experience with WordPress and HTML/CSS would be an advantage.

Responsibilities

• Support outreach and marketing initiatives, including website updates, content creation, promotional materials, and information sessions.
• Coordinate admissions activities: application processing, interview scheduling, and timely outcomes.
• Support semester planning and readiness: timetabling, venue arrangements, lecturer onboarding, enrolment coordination, and course registration.
• Serve as primary contact for student and stakeholder inquiries.
• Partner with faculty, adjuncts, and external lecturers to ensure smooth delivery of courses.
• Administer key academic processes: student feedback, assessment, marks, and Board of Examiners docs.
• Conduct pre-graduation checks and support completion and graduation processes.
• Prepare programme statistics, reports, and presentations for decision-making.
• Coordinate programme and departmental events; Secretariat to CNM Industry Advisory Board.
• Webmaster for programme/department websites; develop digital content using Canva and Adobe CC.

Skills

Administrative experience

Organisational skills

Planning

Time management

Communication skills

MS Office

Education

Bachelor's degree

Tools

WordPress

HTML/CSS

Adobe Creative Cloud

Canva

Job description

National University of Singapore’s CNM department seeks an Executive / Senior Executive / Assistant Manager (Academic Programme Administration) to oversee end-to-end admin for the Master of Communications programme. You will manage outreach, admissions, timetabling, course registration, student records, and reporting, ensuring compliance with university policies.

The role emphasizes teamwork with faculty, industry partners, and students.