Motor Claims Surveyor

ZY FUTURE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

ZY FUTURE INTERNATIONAL PTE. LTD. is seeking a detail-oriented Motor Claims Surveyor to assess vehicle damage and support the motor insurance claims process.

The role requires inspecting accident-damaged vehicles, evaluating repair methods and costs, and preparing damage assessment reports. You will liaise with repair workshops and claimants, identify irregularities, and travel to various inspection locations using your own vehicle.

Qualifications

• GCE O Level or equivalent qualification.
• Able to communicate effectively in English and Mandarin to liaise with repairers and other stakeholders, review claims-related information and discuss vehicle damage and repair costs.
• Good observation skills, attention to detail and the ability to assess information objectively.
• Willingness to learn and develop knowledge of motor claims assessment, vehicle damage evaluation and insurance claims procedures.
• Able to travel to various vehicle inspection locations using a personal vehicle, where required.
• Relevant experience in motor claims assessment or motor insurance industry is advantageous but not essential.

Responsibilities

• Inspect accident-damaged vehicles to assess the extent of damage and verify its consistency with the reported accident circumstances.
• Evaluate repair methods, scope of work and estimated repair costs, and negotiate with claimants or repairers where necessary.
• Prepare and submit interim and final vehicle damage assessment reports, including findings and recommendations.
• Identify and report any irregularities, discrepancies or abnormalities observed during vehicle inspections.
• Liaise with motor repair workshops, claimants and relevant parties to clarify damage assessments and resolve claims-related matters.
• Conduct vehicle inspections at various locations and travel for work-related assignments using a personal vehicle, where required.

Skills

English & Mandarin communication

Attention to detail

Observation skills

Willingness to learn

Travel to inspection locations

Education

GCE O Level or equivalent

Job description

Job Description

We are a general insurance company seeking a detail-oriented and responsible Motor Claims Surveyor to assess vehicle damage and support the motor insurance claims process.

Key Responsibilities

1. Inspect accident-damaged vehicles to assess the extent of damage and verify its consistency with the reported accident circumstances.

2. Evaluate repair methods, scope of work and estimated repair costs, and negotiate with claimants or repairers where necessary.

3. Prepare and submit interim and final vehicle damage assessment reports, including findings and recommendations.

4. Identify and report any irregularities, discrepancies or abnormalities observed during vehicle inspections.

5. Liaise with motor repair workshops, claimants and relevant parties to clarify damage assessments and resolve claims-related matters.

6. Conduct vehicle inspections at various locations and travel for work-related assignments using a personal vehicle, where required.

Job Requirements

1. GCE ‘O’ Level or equivalent qualification.

2. Able to communicate effectively in English and Mandarin to liaise with repairers and other stakeholders, review claims-related information and discuss vehicle damage and repair costs.

3. Good observation skills, attention to detail and the ability to assess information objectively.

4. Willingness to learn and develop knowledge of motor claims assessment, vehicle damage evaluation and insurance claims procedures.

5. Able to travel to various vehicle inspection locations using a personal vehicle, where required.

6. Relevant experience in motor claims assessment, automotive repair, vehicle inspection or the motor insurance industry will be an advantage, but is not essential.

We welcome applications from candidates of all backgrounds and assess applicants fairly based on their qualifications, skills, experience and suitability for the role.