Motor Claims Specialist & Team Lead

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd in Singapore is seeking a skilled motor insurance claims assessor to join our claims team. You will evaluate Own Damage, Windscreen, Third Party Property, and Third Party Injury claims, ensuring accuracy and compliance with policy terms.

You will collaborate with policyholders, workshops, lawyers, and investigators, supervise assistants, and approve payments within your authority.

Qualifications

• Minimum 2 - 3 years of motor insurance claims assessment experience.
• Strong analytical, problem-solving, and negotiation skills.
• Meticulous with a keen eye for detail.
• Positive work attitude and mindset.
• Excellent interpersonal and communication skills.
• Ability to multi-task, team-oriented, and customer-focused.
• Willing to learn and adapt to new challenges.

Responsibilities

• Handle Own Damage, Windscreen, Third Party Property, and Third Party Injury claims
• Manage excess recoveries and non-BOLA recoveries
• Liaise with policyholders, workshops, lawyers, investigators, and third-party claimants
• Supervise and guide assistants in their daily tasks
• Approve payments within authority limits and ensure accuracy
• Attend court hearings, meetings, and seminars as required
• Work with panel solicitors on cases with Originating Claims issued
• Follow up on excess recovery claims regularly
• Provide feedback to underwriters on claims trends, policy breaches, and NCD matters
• Conduct periodic file reviews and update claims reserves

Skills

Analytical thinking

Problem solving

Negotiation skills

Interpersonal communication

Attention to detail

Multitasking

Team orientation

Customer focus

Willingness to learn

Job description

Good Job Creations (Singapore) Pte Ltd in Singapore is seeking a skilled motor insurance claims assessor to join our claims team. You will evaluate Own Damage, Windscreen, Third Party Property, and Third Party Injury claims, ensuring accuracy and compliance with policy terms.

You will collaborate with policyholders, workshops, lawyers, and investigators, supervise assistants, and approve payments within your authority.