Michelin-Star Dining Floor Lead

Seroja; Singapore; On-site; SGD 50,000 - 74,000; Full time

Benefits offered by this job

13th month bonus

5 days work week

Restaurant closure during chinese new年

Medical Insurance

Beverage training

Networking session with industry лидe

Overseas working experience during餐厅合作

Two meals a day provided

Job summary

Seroja, a two Michelin star restaurant in the Bugis Central Region, invites a Floor Supervisor to join on a full-time basis. You will work alongside the Restaurant Manager to ensure smooth operations, uphold high service and food standards, and deliver exceptional dining experiences.

We seek a customer-focused leader with deep knowledge of restaurant operations, a strong grasp of POS systems, and the ability to stay calm under pressure.

Qualifications

• Excellent communication and interpersonal skills.
• In-depth knowledge of restaurant operations and food safety standards.
• Proficiency with POS systems and restaurant management software.
• Ability to multitask and work under pressure while maintaining attention to detail.
• Strong problem-solving and decision-making abilities in fast-paced environments.
• Passion for delivering exceptional customer service and creating memorable dining experiences.

Responsibilities

• Ensure compliance with health, safety, and hygiene regulations and company policies.
• Oversee table management, seating arrangements, and reservation systems to optimise customer flow and satisfaction.
• Monitor food and beverage service quality, ensuring all dishes and drinks meet our standards before reaching customers.
• Handle customer complaints and concerns professionally, implementing swift resolutions to maintain positive relationships.
• Manage inventory levels and assist with ordering of supplies, working closely with the Restaurant Manager on cost control.
• Support the implementation and maintenance of restaurant policies, procedures, and standard operating procedure.
• Maintain clear communication with the Restaurant Manager and other departments to ensure seamless operations.

Skills

Customer service

Restaurant operations

POS systems

Multitasking

Decision making

Hospitality mindset

Tools

POS software

Job description

Seroja, a two Michelin star restaurant in the Bugis Central Region, invites a Floor Supervisor to join on a full-time basis. You will work alongside the Restaurant Manager to ensure smooth operations, uphold high service and food standards, and deliver exceptional dining experiences.

We seek a customer-focused leader with deep knowledge of restaurant operations, a strong grasp of POS systems, and the ability to stay calm under pressure.