MGR/AVP, Business Analyst – ERP System & Process Change

OCBC Group; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Industry-leading learning & dev

Job summary

OCBC Group in Singapore seeks a capable Business Analyst – ERP System & Process Change to support ERP workstreams across OCBC Singapore and regional entities. You will document requirements, analyse gaps, and drive improvements within the finance ecosystem.

You will partner with IT, Finance Operations, HR, and other stakeholders to ensure smooth delivery, testing, go-live readiness, and ongoing optimisation using Oracle Fusion capabilities and automation where appropriate.

Qualifications

• Degree or professional qualification in Accountancy or Business.
• 3-5 years in finance operations or ERP/business analysis.
• Strong analytical and communication skills.
• Experience with Oracle Fusion and process improvement is a plus.

Responsibilities

• Document requirements and clarify business needs for ERP.
• Support project delivery, testing, and go-live activities.
• Analyse current processes and propose practical improvements.
• Collaborate with IT, partners, and stakeholders to align deliverables.
• Participate in UAT, defect tracking, and sign-off reviews.

Skills

Analytical thinking

Stakeholder management

Problem solving

Communication skills

Independent working

Education

Degree in Accountancy/Business

Tools

Oracle Fusion

ERP systems

Excel

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join The Business Analyst – ERP System & Process Change supports the delivery, operations, and continuous improvement of the ERP System Platform across OCBC Singapore, Malaysia, Hong Kong, Macau, International Branches, and BOS entities in Singapore, Hong Kong, Malaysia, the United Kingdom, and the United Arab Emirates.

How You Succeed You succeed by combining analytical thinking with a collaborative mindset to deliver effective ERP and process improvements. By understanding business needs, working closely with stakeholders, and embracing automation and AI-enabled capabilities, you help enhance efficiency, strengthen controls, and improve the overall user experience across the finance ecosystem.

What you do

• Support ERP System across finance workstreams such as Data Sourcing, Accounting Hub, Chart of Accounts, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Staff Expenses, Account Reconciliation by documenting requirements, clarifying business needs, and following through on assigned action items.
• Assist in project delivery activities, including requirements gathering, fit-gap documentation, solution walkthroughs, testing preparation, change impact assessment, user readiness activities, go-live support, and post-implementation follow-up.
• Analyse current-state processes, user issues, operational pain points, and basic control gaps, and propose practical improvement ideas for review by stakeholders.
• Provide input on process flows, data requirements, system behaviour, exception handling, controls, and user adoption considerations.
• Contribute to solution playbacks, design walkthroughs, testing cycles, and business sign-off activities by reviewing assigned configurations, reports, workflows, interfaces, and process changes against agreed requirements.
• Coordinate with IT teams, implementation partners, Finance Operations, HR Division, Tax, and other business stakeholders to gather information, track issues, support change request analysis, and help ensure deliverables are aligned with business needs and group standards.
• Support testing activities including Oracle Quarterly updates for assigned scope, including preparing test scenarios and test scripts, executing UAT, logging and tracking defects, retesting, preparing evidence for business review and sign-off.
• Assist in production support by investigating functional issues with business and technology teams.
• Contribute to continuous improvement by identifying opportunities to use Oracle Fusion capabilities, automation, reporting, analytics, and AI-enabled tools to improve user experience, data quality, process efficiency, and control effectiveness.

Who you are

• Degree or professional qualification in Accountancy, Business, or an equivalent discipline.
• 3 - 5 years of relevant working experience in finance operations, ERP systems, business analysis, or business process change.
• Good analytical skills with the ability to interpret information, investigate issues, document findings, and recommend practical next steps.
• Good understanding of finance processes, controls, and operational risk considerations.
• Proactive, meticulous, and able to work independently while managing competing priorities.
• Dynamic and resilient, with the ability to work effectively under pressure.
• Good interpersonal and communication skills, with the ability to work with business users, IT teams, implementation partners, and senior team members.
• Continuous improvement mindset, with interest in automation, AI-enabled capabilities, and process optimisation.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.