AVP, ERP System and Process Change Manager

OCBC (Singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Learning & development opportunities

Wellbeing support

Job summary

OCBC Bank Singapore is seeking an ERP Change Manager to drive enterprise-wide ERP system and process changes. You will gather requirements, design solutions, and lead adoption across business units.

You will build training materials, maintain process documentation, and run workshops to ensure successful change; you will monitor risks and outcomes, collaborating with stakeholders in a fast-paced banking environment.

Qualifications

• Degree in business, IT, or related field.
• 5+ years in process improvement, change management, or ERP implementations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to thrive in fast-paced environments.

Responsibilities

• Manage the changes to ERP system and processes.
• Collaborate with stakeholders to gather requirements and develop solutions.
• Develop and maintain process documentation and training materials.
• Conduct training sessions and workshops to ensure successful adoption of new processes.
• Identify and mitigate risks associated with process changes.
• Monitor and report on the effectiveness of process changes.

Skills

ERP implementation

Change management

Process improvement

Stakeholder management

Training & workshops

Documentation

Education

Bachelor's degree in Business Administration

Bachelor's degree in Computer Science

Tools

ERP systems

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why join

As a key member of our team, you will play a critical role in driving business transformation through the implementation of our Enterprise Resource Planning (ERP) system and process changes. You will have the opportunity to work on high-impact projects, collaborate with various stakeholders, and contribute to the growth and success of OCBC.

How you succeed

To excel in this role, you will need to develop a deep understanding of our business operations, identify areas for improvement, and design and implement effective process changes. You will work closely with stakeholders to gather requirements, develop solutions and ensure successful adoption of the new ERP system and processes.

What you do

• Manage the changes to ERP system and process changes
• Collaborate with stakeholders to gather requirements and develop solutions
• Develop and maintain process documentation and training materials
• Conduct training sessions and workshops to ensure successful adoption of new processes

• Identify and mitigate risks associated with process changes
  Monitor and report on the effectiveness of process changes

Who you are

• A degree in Business Administration, Computer Science, or a related field
• At least 5 years of experience in process improvement, change management, or ERP implementation
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with ERP systems and process improvement methodologies

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.