Application Analyst and Support (AVP)

OCBC Bank; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Learning & development opportunities

Wellbeing & growth

Job summary

OCBC Bank is seeking an Application Analyst to lead the Payment team and manage critical applications including interbank transfers and FAST/PayNow. You will oversee daily IT operations, coordinate across IT and business stakeholders, and drive automation and DR readiness.

The role requires strong Java, SQL, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana, Kibana skills, plus Agile and Git experience. Collaboration and reliability are essential.

Qualifications

• This role requires a degree in Computer Science or Information Technology.
• At least 10 years of software development experience, preferably in banking/FS.
• Strong technical stack knowledge: Java, SQL, Kafka, Kubernetes, OpenShift, IBM MQ, Redis.
• Experience with Agile, Git, DevOps and SRE principles.

Responsibilities

• Provide L2 support and understand application architecture and interfaces.
• Oversee day-to-day IT operations and production issue resolution.
• Analyze monitoring data, perform impact analysis and propose workarounds.
• Lead DR simulations to ensure RTO adherence and recovery readiness.
• Define monitoring requirements and preemptively detect anomalies.
• Conduct capacity planning and performance tuning for critical apps.
• Ensure compliance with technology security standards and address vulnerabilities.

Skills

Shell scripting

Java

PostgreSQL

SQL scripting

Kafka

Kubernetes

Docker

OpenShift

IBM MQ

Grafana

Kibana

DevOps

Site Reliability Engineering

Education

Degree in Computer Science / IT

Tools

Git

Job description

Who we are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here.

Why Join: Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As an Application Analyst at OCBC, you'll have the opportunity to work on cutting‑edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning.

How you succeed

This role is required to provide leadership and management of the Payment team, who is supporting the critical applications pertaining to the payment domains, such as Interbank transactions via SWIFT messages, Inward /outward remittance, high‑value domestic payment, Instant Fund Transfer via FAST/PayNow, etc. This role is expected to manage and oversee the day‑to‑day IT operations matters, closely coordinate and work across/with the various IT departments and business stakeholders to ensure the team performance in delivering the applications with agreed SLA.

What you do

• Strong technical skillset in shell scripting, Java, PostgreSQL, SQL scripting, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana, and Kibana.
• Solid understanding of container platforms, DevOps methodologies, and Site Reliability Engineering (SRE) principles.
• Possess good knowledge on 3 tier/MS‑architecture application and able to:
  • Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
  • Support day‑to‑day IT operations – production issue resolution.
  • Analyze issue raised by users or reported by monitoring system.
  • Perform impact analysis and suggest workaround solution.
  • Follow‑up and follow‑thru with vendor on the resolution till issue permanently fixed.
  • Understand the job dependencies and recover the job if there is any job failure.
  • Be able to define and implement job automation.
  • Participate/conduct regular DR simulation/live DR exercise to ensure the system can be recovered within defined RTO.
  • Ability to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
  • Conduct application capacity planning and perform performance tuning.
  • Perform regular application review according to the technology security standard (TSSAC) and follow up with necessary action plan to close the non‑compliance item.
  • Understand and identify solution for security vulnerability identified by VA/APT and follow up with fix for issue closure.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Who you are

• A degree in Computer Science, Information Technology, or a related field.
• At least 10 years of experience in software development, preferably in a banking or financial services environment.
• Strong technical skillset in shell scripting, Java, PostgreSQL, SQL scripting, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana, and Kibana.
• Experience with Agile development methodologies and version control systems such as Git.
• Solid understanding of container platforms, DevOps methodologies, and Site Reliability Engineering (SRE) principles.
• Excellent communication and collaboration skills, with the ability to work effectively with cross‑functional teams.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.