Merchant Partnerships & Growth Manager

MasterCard Worldwide; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Mastercard is seeking a Manager, Business Development for Merchant & Co brand in Singapore. You will manage day-to-day relationships with merchant and co-brand partners, support account performance, and drive commercial objectives in a fast-paced, matrixed environment.

Reporting to the VP Merchant & Co-brand, you will work with Product, Services, Marketing and Regional Market teams to plan accounts, track performance, and identify opportunities. Strong collaboration and initiative are essential.

Qualifications

• Experience in account management, client service, or business development roles.
• Strong organizational and analytical skills with ability to track performance and manage multiple workstreams.
• Comfortable working in a matrixed, fast paced environment.
• Clear communicator with ability to collaborate across teams and geographies.
• Self-starter mindset with bias toward action and ownership.
• Interest in payments, retail, and digital commerce.

Responsibilities

• Manage day to day relationships with assigned merchant and co-brand partners, acting as a reliable point of contact for ongoing engagement.
• Support senior account leads in maintaining strong partner relationships and delivering against agreed account objectives.
• Coordinate internal teams to ensure timely follow up on partner requests and initiatives.
• Support the development and execution of account plans, including tracking initiatives, milestones, and commercial outcomes.
• Monitor account performance against revenue, growth, and activity targets, highlighting risks and opportunities.
• Prepare regular performance updates, dashboards, and materials for internal reviews and partner discussions.
• Help identify and progress commercial opportunities across merchant and co-brand portfolios, including new programs, expansions, and optimization initiatives.
• Support business cases, pricing inputs, and opportunity tracking in partnership with Finance and senior account owners.
• Contribute to pitches, RFP responses, and partner presentations with clear, data driven inputs.
• Work closely with Product, Services, Marketing, and Market teams to support delivery of solutions aligned to partner needs.
• Help coordinate internal stakeholders to ensure smooth execution of initiatives across markets and functions.
• Track actions, dependencies, and timelines across active workstreams.
• Proactively manage tasks and priorities with limited supervision, driving work forward independently.
• Identify process improvements and ways to simplify execution across accounts and initiatives.
• Stay informed on payments, retail, and digital commerce trends to support informed partner discussions.

Skills

Account management

Analytical skills

Cross-functional collaboration

Organisational skills

Matrixed environment experience

Communication

Job description

Mastercard is seeking a Manager, Business Development for Merchant & Co brand in Singapore. You will manage day-to-day relationships with merchant and co-brand partners, support account performance, and drive commercial objectives in a fast-paced, matrixed environment.

Reporting to the VP Merchant & Co-brand, you will work with Product, Services, Marketing and Regional Market teams to plan accounts, track performance, and identify opportunities. Strong collaboration and initiative are essential.