Merchant Onboarding & Compliance Specialist

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking a detail‑oriented professional to support merchants with onboarding and compliance documentation. You will collaborate with Sales Managers, review documents for completeness and accuracy, and act as the primary point of contact for merchants on documentation inquiries.

Key responsibilities include coordinating with Compliance and Finance, maintaining merchant records, resolving discrepancies promptly, and preparing reports and

Qualifications

• Diploma or Degree in Business Administration, Finance, Operations, or a related field.
• Prior experience in merchant operations, customer service, sales support, administration, banking operations, leasing administration, or compliance support is preferred.

Responsibilities

• Collaborate with Sales Managers to help merchants gather and complete onboarding and compliance documentation.
• Review and verify merchant documents for completeness, accuracy, and regulatory compliance before submission to Compliance.
• Serve as the primary contact for merchants on documentation inquiries and provide timely guidance.
• Coordinate with Compliance and Finance to facilitate smooth merchant onboarding.
• Maintain accurate merchant records and documentation per company standards.
• Investigate and resolve documentation discrepancies and related issues promptly.
• Prepare merchant reports, operational updates, and administrative documentation as required.
• Provide administrative support for day-to-day merchant management activities.
• Manage merchant leasing contract renewals and ensure timely follow-up.
• Perform ad hoc duties and special projects as assigned by management.

Skills

Merchant operations

Customer service

Documentation

Onboarding compliance

Education

Diploma or Degree in Business Administration, Finance, Operations

Job description

Manpower Staffing Services (Singapore) Pte Ltd is seeking a detail‑oriented professional to support merchants with onboarding and compliance documentation. You will collaborate with Sales Managers, review documents for completeness and accuracy, and act as the primary point of contact for merchants on documentation inquiries.

Key responsibilities include coordinating with Compliance and Finance, maintaining merchant records, resolving discrepancies promptly, and preparing reports and