Merchant Growth & Partnerships Lead

PERSOL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL Singapore is seeking a Merchant Account Manager to drive merchant acquisition, onboard partners, and be the primary contact for a merchant portfolio. You will analyze sales performance and provide recommendations to grow account value.

Responsibilities include regular business reviews, collaboration with marketing and operations, and preparation of monthly performance reports in a fast-paced environment.

Qualifications

• Diploma or Degree qualification with 2-3 years of experience in e-commerce, merchandising, account management, or a related field.
• Analytical mindset with the ability to interpret sales data and generate meaningful insights.
• Proficient in Microsoft Office applications, particularly PowerPoint and Excel.
• Self-motivated team player with strong organizational and problem-solving abilities.
• Able to work effectively in a fast-paced and dynamic environment.

Responsibilities

• Drive merchant acquisition activities for the platform, including prospecting potential partners, conducting negotiations, and overseeing the onboarding process.
• Serve as the primary point of contact and Key Account Manager for an assigned portfolio of merchants.
• Monitor and analyze sales performance, identify business opportunities, and provide actionable recommendations to enhance account growth.
• Conduct regular business reviews with merchants to strengthen partnerships and maximize sales outcomes.
• Support the preparation and consolidation of monthly business performance reports.
• Collaborate with cross-functional teams to execute marketing campaigns, resolve operational challenges, and address merchant or customer-related issues.
• Assist with ad-hoc projects and business initiatives as assigned.

Skills

Analytical mindset

PowerPoint

Excel

Organizational skills

Problem-solving

Team player

Education

Diploma or Degree qualification with 2-3 years of experience in e-commerce, merchandising, account management, or a related field

Tools

PowerPoint

Excel

Job description

PERSOL Singapore is seeking a Merchant Account Manager to drive merchant acquisition, onboard partners, and be the primary contact for a merchant portfolio. You will analyze sales performance and provide recommendations to grow account value.

Responsibilities include regular business reviews, collaboration with marketing and operations, and preparation of monthly performance reports in a fast-paced environment.