Merchant Growth & Partnerships Associate

Atome; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Atome Financial, headquartered in Singapore, is expanding its merchant partnerships across ASEAN. We are seeking a results-driven Account Manager to collaborate with category managers in Singapore, grow merchant revenue, and translate data into actionable insights.

You will own a robust pipeline, drive campaigns with marketing, and foster long-term merchant relationships while delivering superior service. The ideal candidate has 2+ years in account management, strong communication, and a growth

Qualifications

• 2+ years in Account Management, Client Success, Business Development or Partner Management; experience ideally in an e-commerce, financial services, or payments space.
• An established network in the retail industry is a plus.
• Demonstrated track record in building and nurturing relationships at all levels.
• Possess a growth mindset and understand how to collaborate with the Account Management Team and cross-functional teams to achieve goals.
• Strong commercial acumen - ability to analyze and interpret data for discussion with merchants.
• Obsessed about understanding your merchant's needs in developing their business and becoming a true business partner for your merchants.
• A curious nature and you enjoy developing solutions to new problems.
• Highly self-motivated with the ability to work fast and smart independently.
• Excellent communication, organizational, and time management skills.

Responsibilities

• Collaborate closely with category managers in Singapore to manage and grow merchant partnerships, delivering strong value propositions and driving the adoption of best practices.
• Strategically grow merchant revenue through a consultative approach, leveraging a mix of channels and methods, and translating data into actionable insights.
• Lead revenue growth and cost optimization initiatives in collaboration with merchants, identifying and executing win-win solutions across categories.
• Own and manage a strong pipeline of merchant retention, ensuring consistent delivery of success metrics and key milestones.
• Partner with the marketing team to develop and execute merchant-driven initiatives, including events, thematic campaigns, social media activations, and innovative engagement strategies.
• Conduct regular performance reviews with merchants to drive campaign participation, optimize commercial outcomes, and identify opportunities for growth.
• Foster and strengthen merchant relationships through consistent engagement, delivering a high standard of service with a customer-centric approach.
• Build and maintain strong relationships with both internal stakeholders and merchant partners to support long-term collaboration and success.

Skills

Account Management

Client Success

Business Development

Partner Management

Growth mindset

Data analysis

Communication

Time management

Job description

Atome Financial, headquartered in Singapore, is expanding its merchant partnerships across ASEAN. We are seeking a results-driven Account Manager to collaborate with category managers in Singapore, grow merchant revenue, and translate data into actionable insights.

You will own a robust pipeline, drive campaigns with marketing, and foster long-term merchant relationships while delivering superior service. The ideal candidate has 2+ years in account management, strong communication, and a growth