Membership & Community Engagement Lead

FNDR HEADHUNTING PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

FNDR HEADHUNTING PTE. LTD. is seeking a proactive Membership Executive to grow and engage a national sports community.

You will manage the full membership journey—from recruitment and onboarding to engagement, renewal and retention— crafting meaningful benefits, programmes and events that create value for members. You will report to the Assistant Director (Administration) and collaborate across clubs, athletes, alumni and officials while driving data-driven membership strategies and partnerships

Qualifications

• Diploma or degree in business, marketing, communications, sports management, events management, community development or a related field
• Strong interpersonal and relationship-building skills
• Good organisational and project management abilities
• Comfortable managing databases, digital platforms and administrative processes
• Strong written and verbal communication skills
• Able to analyse membership data and translate insights into practical initiatives
• Resourceful, service-oriented and able to work independently
• Willing to work occasional evenings and weekends for competitions, events and member activities

Responsibilities

• Develop and implement strategies to grow the membership base across key segments
• Identify new membership opportunities and develop targeted recruitment campaigns
• Support the development of membership categories, benefits, pricing and value propositions
• Convert participants, event attendees, volunteers and supporters into active members
• Build partnerships that provide additional privileges, experiences and benefits to members
• Manage the membership platform and ensure member records are accurate and up to date
• Oversee membership applications, payments, onboarding, renewals and enquiries
• Maintain a clean and reliable membership database with data protection policies
• Develop membership reports and dashboards on recruitment, engagement and retention
• Support administration of membership eligibility and communications

Skills

Interpersonal skills

Relationship-building

Organizational skills

Project management

Database management

Written and verbal communication

Data analysis

Independence / self-motivation

Evenings and weekends availability

Education

Diploma or degree in business/marketing/communications/sports management/events management/community development

Tools

CRM systems

Membership platforms

Email marketing

Event registration platforms

Job description

FNDR HEADHUNTING PTE. LTD. is seeking a proactive Membership Executive to grow and engage a national sports community.

You will manage the full membership journey—from recruitment and onboarding to engagement, renewal and retention— crafting meaningful benefits, programmes and events that create value for members. You will report to the Assistant Director (Administration) and collaborate across clubs, athletes, alumni and officials while driving data-driven membership strategies and partnerships