Member Relations Executive (Acquisition)

American Club, The; Singapore; Vor Ort; SGD 42.000 - 64.000; Vollzeit

Zusammenfassung

The American Club is seeking a proactive membership sales professional to drive growth and support the onboarding experience for new Members in Singapore. This role requires hospitality focus, strong communication, and weekend event availability.

You will engage prospects, represent the Club at events, and collaborate with internal teams to strengthen member engagement and retention across the membership lifecycle.

Qualifikationen

• Experience in hospitality or membership sales is a plus.
• Strong interpersonal and written communication skills.
• Proactive and meticulous with a client-focused mindset.

Aufgaben

• Drive membership sales and identify opportunities within the prospect base.
• Represent the Club at events and build networks to attract new members.
• Maintain accurate membership records and prepare reports on performance and trends.
• Manage onboarding and support the membership journey for a positive experience.
• Collaborate with internal teams to enhance member engagement and retention.

Kenntnisse

Hospitality sales

Prospecting

Customer service

Interpersonal skills

Weekend availability

Jobbeschreibung

What’s in it for you

Drive membership growth by managing the full sales cycle, support the implementation of membership sales initiatives and deliver an exceptional experience for prospective and new Members

We are looking for someone who is

• Driven and hospitality-focused
• Proactive, adaptable and meticulous
• Experienced in membership, hospitality sales or guest-facing roles is a plus
• Strong in interpersonal, communication and written skills
• Comfortable to work on weekends and beyond regular hours when needed for events

Key responsibilities include (but not limited to)

• Drive membership sales, identify opportunities, engage prospective Members and support initiatives to attract new Members
• Represent the Club at events and build strong networks to attract opportunities and strengthen our membership pipeline
• Maintain accurate membership records and prepare regular reports on membership performance, activities and trends
• Manage the onboarding process and support the overall membership journey, ensuring a smooth and positive experience for our Members
• Collaborate with internal departments to enhance Member engagement, satisfaction and retention
• Support any other duties or projects required to enhance the overall membership experience