Medical Staffing & Operations Coordinator

Singapore National Eye Centre; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Singapore National Eye Centre is seeking an Associate Executive to provide comprehensive administrative and manpower planning support to the Division of Medicine & Inpatient Care. You will manage doctors' rosters, coordinate meetings and onboarding, and liaise with clinical leaders to ensure smooth day-to-day operations.

The role requires a Diploma in Healthcare Administration or related field, with 2+ years in healthcare admin or workforce management.

Qualifications

• Diploma in Healthcare Administration, Business Administration, or related discipline. Higher NITEC holders with relevant experience are welcome to apply.
• Preferably at least 2 years of experience in healthcare administration, manpower planning, rostering, workforce management, or operations support.
• Proficient in Microsoft Office applications and comfortable with IT systems.
• Strong communication, interpersonal, and organizational skills.
• Meticulous, detail-oriented, and able to manage multiple priorities effectively.
• Positive attitude, strong team player, and able to work independently in a fast-paced environment.

Responsibilities

• Plan, coordinate, and manage doctors' rosters, including on-call, weekend, and public holiday coverage to ensure adequate clinical manpower.
• Monitor staffing requirements and proactively address roster gaps arising from leave, training, and unforeseen absences.
• Work closely with clinical leaders and departments to optimize manpower deployment and ensure continuity of patient care.
• Provide administrative support across various medical specialties within Division of Medicine & Inpatient Care.
• Demonstrate flexibility and be adaptable to support different clinical services through job rotation as required.
• Manage clinicians' clinic blocking schedules, leave administration, and other administrative matters.
• Coordinate departmental meetings, teaching sessions, events, logistics arrangements, bookings, attendance tracking, and minute-taking.
• Assist in the collation and reporting of clinicians' performance indicators and departmental KPIs.
• Coordinate and manage medical report requests efficiently.
• Administer IT and hardware access for onboarding and offboarding doctors.
• Support orientation and onboarding activities for new doctors.
• Participate in quality improvement and service excellence initiatives.
• Liaise with internal and external stakeholders on departmental matters.
• Maintain accurate records of clinician rosters, leave, and claim submissions.
• Provide cross-coverage for colleagues during their absence.
• Perform other duties as assigned by the Head of Department or Manager.

Skills

Microsoft Office

Communication

Interpersonal skills

Organization

Detail-oriented

Team player

Independence

Education

Diploma in Healthcare Administration or Business Administration

Higher NITEC (relevant experience welcome)

Tools

IT systems

Job description

Singapore National Eye Centre is seeking an Associate Executive to provide comprehensive administrative and manpower planning support to the Division of Medicine & Inpatient Care. You will manage doctors' rosters, coordinate meetings and onboarding, and liaise with clinical leaders to ensure smooth day-to-day operations.

The role requires a Diploma in Healthcare Administration or related field, with 2+ years in healthcare admin or workforce management.