Patient Experience & Billing Specialist

Singapore National Eye Centre; Singapore; On-site; SGD 34,000 - 52,000; Full time

Job summary

Singapore National Eye Centre in Singapore is seeking an administrative assistant to support patients, handle registrations and payments, provide financial guidance on deposits, and schedule appointments across ambulatory and clinic settings.

Requirements include GCE A/N/X levels or relevant diplomas, 1–2 years of healthcare administration experience (or recent graduates), plus strong interpersonal and communication skills and proficiency with Microsoft Office.

Qualifications

• GCE N/O/A level, NITEC, Higher NITEC or Diploma in any relevant discipline.
• 1–2 years of healthcare administration experience preferred; entry level allowed.
• Good interpersonal and communication skills; proficient with Microsoft Office.

Responsibilities

• Perform administrative duties and provide customer service to our patients.
• Responsible for registration and billing, payment/deposit collection, appointment scheduling as well as providing financial advice to patients.
• Scheduling follow-up appointments for patients.
• Assist with planned admissions at ambulatory centres, supporting OT resource management and admitting/discharge processes.
• Any other duties assigned from time to time.

Skills

Interpersonal skills

Customer service

Education

Diploma/NITEC

Tools

Microsoft Office

Job description

Singapore National Eye Centre in Singapore is seeking an administrative assistant to support patients, handle registrations and payments, provide financial guidance on deposits, and schedule appointments across ambulatory and clinic settings.

Requirements include GCE A/N/X levels or relevant diplomas, 1–2 years of healthcare administration experience (or recent graduates), plus strong interpersonal and communication skills and proficiency with Microsoft Office.