Marketing and relationship managemer

INTEGRITY CONSULTANT AND SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Integrity Consultant and Services Pte Ltd in Singapore seeks a Marketing and Relationship Manager to grow client relationships in the marine services sector and identify new business opportunities, driving client satisfaction and business expansion.

You will collaborate with sales, marketing, and operations, prepare market presentations, represent the company at events, and help ensure service delivery aligns with company goals while traveling as needed.

Qualifications

• 3-5 years of experience in marketing, relationship management, or sales in marine or shipping industries.
• Bachelor's degree in business, marketing, or related field (maritime background advantageous).
• Proficiency in MS Office and CRM software.
• Willingness to travel as needed.

Responsibilities

• Manage and resolve client issues promptly to maintain strong relationships and meet client needs.
• Identify new business opportunities by analyzing client data and market trends to support company growth.
• Collaborate with sales, marketing, and operations teams to align client service delivery with company goals.
• Prepare and deliver presentations on market trends, product updates, and business opportunities to clients and senior management.
• Represent the company at industry events and conferences to build networks and stay informed on best practices.
• Negotiate and finalize client contracts ensuring compliance with company policies and procedures.
• Monitor client satisfaction and retention, analyze feedback, and develop strategies to improve service quality.

Skills

Marketing

Relationship management

Sales

CRM software

MS Office

Travel

Education

Bachelor's degree in business/marketing or related field

Job description

Company Overview / Employee Value Proposition

• Integrity Consultant and Services Pte Ltd provides business and marine consultancy, local and overseas employment, study, and immigration services in Singapore. Employment Agency No.: 16C7863.

Job Summary

The Marketing and Relationship Manager will manage and grow client relationships and identify new business opportunities in the marine services sector, driving client satisfaction and business expansion in a dynamic environment.

Responsibilities

• Manage and resolve client issues promptly to maintain strong relationships and meet client needs
• Identify new business opportunities by analyzing client data and market trends to support company growth
• Collaborate with sales, marketing, and operations teams to align client service delivery with company goals
• Prepare and deliver presentations on market trends, product updates, and business opportunities to clients and senior management
• Represent the company at industry events and conferences to build networks and stay informed on best practices
• Negotiate and finalize client contracts ensuring compliance with company policies and procedures
• Monitor client satisfaction and retention, analyze feedback, and develop strategies to improve service quality

Preferred competencies and qualifications

• Bachelor's degree in business, marketing, or related field; maritime management, transport, or ship engineering background is advantageous
• 3-5 years of experience in marketing, relationship management, or sales within marine or shipping industries
• Proficiency in Microsoft Office and CRM software
• Willingness to travel as needed

Other Information

• Employment Agency No.: 16C7863