Market Surveyor | City Hall | 8 months contract

PERSOL; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a detail-oriented candidate to assist respondents with surveys and ensure accurate data capture. You will conduct field visits, update outcomes on platforms, and strive to meet completion targets.

The role requires a diploma in business/marketing, 1–2 years in customer-facing roles, strong communication, and weekend availability to support project schedules. Training provided.

Qualifications

• Minimum Diploma qualification in Business, Marketing, or related field.
• 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Available to work on weekends as required by project schedules.

Responsibilities

• Assist respondents in completing surveys online or manually and conduct field visits.
• Ensure data is captured accurately in the system.
• Update call outcomes through assigned platforms.
• Achieve survey completion targets.
• Review and correct data flagged for errors or ambiguities.
• Maintain detailed case notes for each respondent to support follow-up actions.
• Adhere to Standard Operating Procedures (SOP).
• Meet established Key Performance Indicators (KPIs).
• Perform other ad-hoc duties as assigned.

Skills

Strong communication skills

Independence & time management

Education

Diploma in Business/Marketing or related

Tools

MS Office (Excel, Word)

Basic data entry tools

Job description

Job Description

• Assist respondants in completing surveys online or manually and conduct field visits

• Ensure data is captured accurately in the system

• Update call outcomes through assigned platforms

• Achieve survey completion targets.

• Review and correct (“clean”) survey data flagged for errors or ambiguities.

• Maintain detailed case notes for each respondent to support follow-up actions.

• Adhere to Standard Operating Procedures (SOP)

• Meet established Key Performance Indicators (KPIs).

• Perform other ad-hoc duties as assigned.

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.

• At least 1–2 years in a customer-facing role.

• Strong communication and interpersonal skills.

• Ability to work independently and good time managmeent

• Proficiency in MS Office (Excel, Word) and basic data entry tools.

• Availability to work on weekends as required by project schedules.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at @persolapac.com.

PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394 Reg.R1435100 Felicia Ng