Mandarin-Speaking Front Desk & Visitor Experience Specialist

SODEXO SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,088 - 25,668; Full time

Job summary

SODEXO SINGAPORE PTE. LTD. is seeking a receptionist to project the Client’s Corporate image.

This role requires Mandarin proficiency for communications with China-based clients and entails front-desk duties, switchboard management, visitor sign-in, and mailroom services at Changi Business Park or Metropolis (Buona Vista). You will greet visitors, issue passes, provide wifi codes, support events and meetings, maintain logs, and coordinate with security and facilities to ensure a professional,

Responsibilities

• Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.
• Perform reception service in an efficient, professional and courteous manner
• Greet, receive, inform and guide on-site visitors arriving at the main reception desk
• Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give WiFi codes.
• Maintain a visitors/participants log to sign in and sign-out
• Arrange the host to receive their visitors
• Issue visitor passes on confirmation of their identities
• Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers
• Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return
• Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation
• Mailroom Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
• Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services
• Handle Help Desk on all user request
• To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
• Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.

Job description

SODEXO SINGAPORE PTE. LTD. is seeking a receptionist to project the Client’s Corporate image.

This role requires Mandarin proficiency for communications with China-based clients and entails front-desk duties, switchboard management, visitor sign-in, and mailroom services at Changi Business Park or Metropolis (Buona Vista). You will greet visitors, issue passes, provide wifi codes, support events and meetings, maintain logs, and coordinate with security and facilities to ensure a professional,