Receptionist (Mandarin Speaking)

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Sodexo Singapore Pte Ltd is seeking a Receptionist at Mountbatten, Singapore. The role requires Mandarin proficiency for China-based client communications and involves greeting visitors, handling switchboard calls, and providing administrative support across the reception area.

You'll maintain visitor logs, manage access passes, coordinate meeting rooms, and assist with mailroom duties and help desk tasks. On-site work with potential deployments to other locations is involved.

Qualifications

• Mandarin proficiency required for communications with China-based clients.
• Experience in front-desk/reception is preferred.
• Ability to manage visitors and mailroom tasks.

Responsibilities

• Answer switchboard within 3 rings and direct messages to recipients.
• Greet and assist on-site visitors at the main reception desk.
• Provide administrative support to visitors, trainers and guests.
• Maintain visitors logs and issue ID badges and passes.
• Coordinate meeting room reservations and daily equipment checks.
• Support Help Desk with user requests and project delivery tasks.

Skills

Mandarin proficiency

Reception

Communication skills

Customer service

Job description

The role requires Mandarin proficiency for communications with China-based clients.

Work Location: Mountbatten (must be comfortable with deployment to different locations when required.)
Working Hours: 8:30am-6pm Mon-Fri

Job Summary:

• Receptionists must be smartly attired to project Client’s Corporate image.
• Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.
• Perform reception service in an efficient, professional and courteous manner
• Greet, receive, inform and guide on-site visitors arriving at the main reception desk
• Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give WiFi codes.
• Maintain a visitors/participants log to sign in and sign-out
• Arrange the host to receive their visitors
• Issue visitor passes on confirmation of their identities
• Provide administrative support such as photocopying, faxing, providing wifi codes, etc. to all visitors, guests, participants and trainers
• Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return
• Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation
• Mailroom Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.
• Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services
• Handle Help Desk on all user request
• To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.
• Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.