Mandarin-Speaking Fraud & Risk Operations Analyst

Visa Hunt; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Stripe, a global payments platform, is seeking an experienced Risk Operations Analyst in Singapore to conduct onboarding risk reviews for Greater China users and lead investigations related to fraud, policy, and compliance. You will work closely with cross-functional teams to scale risk assessment processes and improve operational effectiveness.

The ideal candidate has at least four years in risk investigations, strong Mandarin proficiency, and the ability to drive process improvements in a

Qualifications

• At least 4 years of experience conducting complex risk investigations.
• Minimum 1 year leading risk-related projects with cross-functional collaboration.
• Experience using data to propose solutions to tactical and strategic problems.
• Fluent Mandarin in written and spoken form, essential for Greater China work.

Responsibilities

• Conduct unified risk reviews for Greater China users at onboarding.
• Collaborate with users and go-to-market teams to validate documentation and assess supportability.
• Perform periodic investigations on high-risk accounts to identify and mitigate risks.
• Identify gaps in systems, policies, and strategies; propose enhancements with stakeholders.
• Lead cross-functional projects to improve risk processes and tooling.
• Investigate, mitigate, and remediate incidents related to fraud, compliance, or supportability risks.

Skills

Risk analysis

Mandarin fluency

Data-driven

Stakeholder management

Problem solving

Tools

SQL

Job description

Stripe, a global payments platform, is seeking an experienced Risk Operations Analyst in Singapore to conduct onboarding risk reviews for Greater China users and lead investigations related to fraud, policy, and compliance. You will work closely with cross-functional teams to scale risk assessment processes and improve operational effectiveness.

The ideal candidate has at least four years in risk investigations, strong Mandarin proficiency, and the ability to drive process improvements in a