Mandarin-Speaking Customer Service & Order Specialist

TIONG LIAN FOOD PTE. LTD.; Singapore; Sur place; SGD 29 000 - 42 000; Plein temps

Résumé du poste

TIONG LIAN FOOD PTE. LTD. in Singapore seeks a Customer Order Specialist to take orders via phone, email or messaging and provide dedicated account support for regular customers.

The role requires Mandarin proficiency, meticulous attention to detail, and strong interpersonal and communication skills. You will use MS Office and ERP systems to update pricing and stock, while coordinating with teams for smooth operations.

Qualifications

• O-Level qualification with at least 2 years of relevant experience.
• Meticulous and organized with strong attention to detail.
• Excellent interpersonal and communication skills; Mandarin proficiency required.

Responsabilités

• Accurately take and process customer orders via phone, email, or messaging.
• Handle customer enquiries, feedback, and resolve issues promptly.
• Provide dedicated account servicing and support for regular customers.
• Update product pricing and stock allocations using our ERP system.

Connaissances

Interpersonal skills

Communication skills

Attention to detail

Mandarin proficiency

Formation

O-Level qualification with 2 years experience

Outils

Microsoft Office

Microsoft Dynamics NAV/Navision

Description du poste

TIONG LIAN FOOD PTE. LTD. in Singapore seeks a Customer Order Specialist to take orders via phone, email or messaging and provide dedicated account support for regular customers.

The role requires Mandarin proficiency, meticulous attention to detail, and strong interpersonal and communication skills. You will use MS Office and ERP systems to update pricing and stock, while coordinating with teams for smooth operations.