Manager / Senior Manager (Community Connect) (IMH)

Institute of Mental Health; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

The Institute of Mental Health (IMH) in Singapore seeks a Manager/Senior Manager for Community Connect to drive strategy, partnerships, and service integration across hospital and community settings.

You will work with clinical departments, community partners, and NHG stakeholders to strengthen care beyond hospital walls, improve transitions, and build ecosystem capabilities. Leadership and cross-functional collaboration are essential.

Qualifications

• Strong communication and interpersonal skills.
• Analytical and strategic thinking capabilities.
• Strong writing skills.
• Lead a team of assigned staff to support Community Connect.

Responsibilities

• Support strategic planning and implementation of Community Connect priorities.
• Conduct environmental scanning, population needs assessment and landscape reviews.
• Develop frameworks, proposals and business cases to support community mental health initiatives and ecosystem development.
• Serve as a liaison with community partners, agencies, NHG Population Health and other stakeholders.
• Coordinate partnership engagements and governance structures, escalation pathways and performance monitoring.
• Oversee coordination of capability-building initiatives for community partners and organise training.
• Support development of competency frameworks, standards, accreditation and quality assurance initiatives.
• Facilitate integration of hospital and community-based mental health services.
• Coordinate cross-functional projects involving clinical, operational and community stakeholders.
• Develop and track KPIs, prepare reports for Senior Management and governance platforms.

Skills

Communication

Analytical thinking

Strategic thinking

Writing skills

Team leadership

Education

Bachelor's degree

Statistics knowledge

Tools

Microsoft Excel

Microsoft Word

Job description

Position: Manager / Senior Manager (Community Connect)

Department: Operations

Join us in Adding Years of Healthy Life Through Life-Changing Careers, Where Passion Meets Purpose. Make a meaningful difference whilst growing in a supportive environment that nurtures your wellbeing and career aspirations

Job Description

The Manager/Senior Manager supports the development and operationalisation of Community Connect (ComConnect), IMH's coordinating platform for community mental health strategy, partnerships, capability building and service integration.

The role works closely with clinical departments, community partners and health system stakeholders to strengthen care beyond hospital walls, improve transitions across the care continuum, and build capabilities within the broader community mental health ecosystem.

Job Responsibilities

1. Strategic Planning and Community Mental Health Development
   1. Support strategic planning and implementation of Community Connect priorities and workplans.
   2. Conduct environmental scanning, population needs assessment and community mental health landscape reviews to identify gaps, opportunities and emerging needs.
   3. Develop frameworks, proposals and business cases to support community mental health initiatives and ecosystem development.
2. Partnership Development and Stakeholder Management
   1. Serve as a key liaison with community partners, agencies, ministries, NHG Population Health and other stakeholders.
   2. Coordinate partnership engagements and maintain an overview of IMH's community mental health collaborations.
   3. Support development of governance structures, escalation pathways and partnership performance monitoring.
3. Capability Building and Ecosystem Enablement
   1. Oversee the coordination of capability-building initiatives for community partners.
   2. Work with clinical departments and Centres of Excellence to organise structure training and knowledge-sharing opportunities.
   3. Support development of competency frameworks, standards, accreditation and quality assurance initiatives.
4. Service Integration and Care Transformation
   1. Facilitate integration of hospital and community-based mental health services.
   2. Support implementation of new community care pathways, access models and transition programmes.
   3. Coordinate cross-functional projects involving clinical, operational and community stakeholders.
5. Performance Monitoring and Operations
   1. Develop and track key performance indicators, outcomes and programme metrics.
   2. Prepare reports, presentations and updates for Senior Management and governance platforms.
   3. Maintain central repositories of programmes, partnerships and community initiatives.

Requirements

Competency

1. Good communication and interpersonal skills
2. Analytical and strategic thinking capabilities
3. Good writing skills.
4. Lead a team of assigned staff to support Community Connect

Educational and Professional Requirements

1. Degree holder with approximately 8 years of working experience.
2. Proficient in Microsoft 365 tools (e.g. Excel and Word). Knowledge of statistics is advantageous.
3. Working experience in the healthcare and social sectors. Experience in the government sector will be a key advantage, but not necessary

About IMH

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.