Asst Manager, DMA

NHG Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NHG Health's Institute of Mental Health in Singapore seeks an operations professional to support clinical operations and administrative functions within a multidisciplinary team. You will collaborate with clinical and operational stakeholders to advance strategic goals and ensure effective delivery of services and programmes.

Key responsibilities include data analysis, performance reporting and coordinating projects, with a focus on continuous improvement and quality patient care.

Qualifications

• Degree in Business Administration, Business Management, Engineering, Healthcare Management or related discipline.
• At least two years of operations, administration, project management or data analysis experience.
• Healthcare sector experience is an advantage.

Responsibilities

• Support development, implementation and evaluation of clinical services and programmes.
• Ensure services comply with standards, policies and procedures.
• Monitor KPIs and prepare performance reports for management decisions.
• Analyse operational data, identify trends and recommend improvements.
• Develop proposals, reports and presentations for management.
• Review policies and workflows to improve efficiency and patient care.
• Coordinate projects involving multidisciplinary stakeholders.
• Provide secretariat support to assigned committees, including meeting materials and minutes.
• Undertake other clinical operations and administrative responsibilities as assigned.

Skills

Communication

Interpersonal skills

Analytical thinking

Project coordination

Data analysis

Proposal writing

Independent work

Education

Degree in related field

Job description

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Job Description:

As part of a multidisciplinary team, you will support the management of clinical operations and administrative functions. You will work closely with clinical and operational stakeholders to advance the department’s shared goals and strategic objectives, while ensuring the effective delivery of clinical services and programmes.

Job Responsibilities:

• Support the development, implementation and evaluation of clinical services and programmes.
• Ensure that services and programmes comply with established operational standards, policies and procedures.
• Monitor key performance indicators and prepare performance reports to support management decision-making.
• Analyse operational data, identify trends and recommend opportunities for service improvement.
• Develop proposals, reports and presentation materials for management and key stakeholders.
• Conduct periodic reviews of existing policies, procedures and workflows to improve service efficiency, quality and patient care.
• Coordinate projects and initiatives involving multidisciplinary stakeholders.
• Provide secretariat support to assigned committees, including preparing meeting materials, documenting discussions and following up on action items.
• Undertake other clinical operations and administrative responsibilities as assigned.

Requirements:

Education and Experience

• A recognised degree, preferably in Business Administration, Business Management, Engineering, Healthcare Management or a related discipline.
• At least two years of relevant experience in operations, administration, project management or data analysis.
• Experience in the healthcare sector will be an advantage.

Skills and Competencies

• Strong written and verbal communication skills.
• Good interpersonal skills, with the ability to work effectively with multidisciplinary teams and stakeholders.
• Strong analytical, problem-solving and strategic-thinking capabilities.
• Good organisational and project coordination skills.
• Detail-oriented, resourceful and able to manage multiple priorities.
• Proficient in data analysis, proposal writing and performance reporting.
• Able to work both independently and collaboratively in a dynamic environment.

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.