Manager, Operations Policy and Development, LRWD

Ministry of Manpower; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Ministry of Manpower in Singapore seeks an engaged role focusing on influencing employment law and policy to foster a fair and progressive work environment. You will drive changes across key legislation including acts and upcoming reforms, shaping national policy and workplace standards.

You will collaborate with NTUC, SNEF, TAFEP, and TADM to develop policies, resolve disputes, and communicate policy positions publicly. This role offers meaningful impact on employment practices nationwide.

Qualifications

• Curious and driven candidate with a tertiary qualification from any discipline.
• Strong analytical and problem-solving abilities.
• Self-starter who thrives in independent work with good time management.
• Excellent written, verbal and interpersonal communication skills.
• Collaborative team player contributing to a dynamic team.
• Passion to contribute to better workplaces in Singapore.

Responsibilities

• Review, enhance, and develop enforcement and policy frameworks aligned with policy intent while raising employment standards.
• Analyze diverse employment cases (e.g., sick leave, overtime pay, notice period) for fair resolutions reflecting legislation intent.
• Support tripartite platforms and committees with NTUC and SNEF to develop policies and review positions.
• Collaborate with TAFEP and TADM to build progressive workplaces and amicable dispute resolution.
• Draft public communications including parliamentary replies and media queries, shaping the narrative on employment law and policy.

Skills

Analytical skills

Communication

Self-motivated

Team player

Curiosity

Problem solving

Education

Tertiary qualification

Job description

What the role is:

Are you passionate about influencing employment law and policy to create a fair and progressive work environment? We are looking for an enthusiastic individual to help us drive impactful changes across key employment legislation, including the Employment Act, Employment Claims Act, Industrial Relations Act and the upcoming Workplace Fairness Act.This role offers an incredible opportunity to influence employment practices at a national level, fostering workplace harmony, and improving the workplace experience for all. If you're ready to make a lasting impact and work on challenging, meaningful issues, we'd love to hear from you!

What you will be working on:

Key Job Responsibilities

• Review, enhance, and develop operational policies and frameworks related to enforcement and dispute management, ensuring seamless implementation in line with policy intent while raising employment standards.
• Analyze and assess diverse employment cases (e.g., sick leave, overtime pay, notice period), applying a deep understanding of law and policy to ensure fair resolutions that reflect the true intent of the legislation.
• Support key tripartite platforms and committees by collaborating with the National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF) to develop new policies and review tripartite positions.
• Partner Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) to build progressive workplaces and Tripartite Alliance for Dispute Management (TADM) to resolve employment disputes amicably.
• Draft impactful public communications, including replies to parliamentary questions, media queries, and concerns from the public, while helping to shape the narrative on employment law and policy.

What we are looking for:

• A curious and driven individual with a tertiary qualification in any discipline, ready to bring fresh perspectives and creativity to the table.
• Strong analytical and problem-solving abilities, with a knack for critical thinking and uncovering innovative solutions to complex challenges.
• Self-starter who thrives in an independent work environment, with the ability to manage deadlines and prioritize tasks efficiently while maintaining high-quality results.
• Excellent communicator with outstanding writing, verbal, and interpersonal skills, able to clearly convey ideas and build strong relationships.
• Collaborative team player, eager to contribute to a cohesive and dynamic team environment while working towards common goals.
• A passion for making a real difference, with a genuine desire to contribute to the betterment of workplaces and the workforce in Singapore.

About Ministry of Manpower

Championing Human Potential for a Thriving SingaporeSingaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.