Manager, OIM (WOD)

skills and workforce development agency; Singapore; Presencial; SGD 65 000 - 90 000; Tempo integral

Resumo da oferta

Skills and Workforce Development Agency is seeking a Manager in the Operations Implementation and Management (OIM) team to provide administrative and logistical support for end-to-end events including outreach, career fairs, virtual events and workshops.

The role requires strong communication, organisational and multitasking abilities, with a focus on data accuracy and stakeholder satisfaction. Collaboration across teams and proactive problem-solving are essential.

Qualificações

• At least 3 years of experience in event management, customer service, or a related field.
• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.
• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and ability to work accurately with data and systems.
• Proficiency in Microsoft Office applications and other relevant software tools.
• Strong customer service orientation and commitment to delivering a positive stakeholder experience.
• Ability to work independently and collaboratively within a team environment.
• Positive, proactive, and solution-focused approach to problem-solving.

Responsabilidades

• Provide operational and administrative support such as pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)
• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities
• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking
• Monitor events' performance, manage information and analyse trends
• Organise after-action review to evaluate participants' turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement

Conhecimentos

Communication

Interpersonal skills

Organisational skills

Planning

Multitasking

Attention to detail

Ferramentas

Microsoft Office

Descrição da oferta de emprego

As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team:

• Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)

• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities

• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking

• Monitor events' performance, manage information and analyse trends

• Organise after-action review to evaluate participants' turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement

Requirements

Experience

• At least 3 years of experience in event management, customer service, or a related field.

Skills & Competencies

• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.

• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Strong attention to detail and ability to work accurately with data and systems.

• Proficiency in Microsoft Office applications and other relevant software tools.

• Strong customer service orientation and commitment to delivering a positive stakeholder experience.

• Ability to work independently and collaboratively within a team environment.

• Positive, proactive, and solution-focused approach to problem-solving.