Manager, OIM (WOD) [Temp - 1 Year]

Skills and Workforce Development Agency; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Skills and Workforce Development Agency in Singapore seeks an experienced Manager to support the Operations Implementation and Management (OIM) team with end-to-end event activities. You will coordinate pre-event planning, on-site execution, and post-event follow-up while managing vendors and stakeholder communications.

The role requires 3+ years in event management or related fields, strong planning skills, and proficiency in MS Office.

Qualifications

• At least 3 years of experience in event management, customer service, or a related field.
• Proven ability to plan, coordinate and deliver events end-to-end.

Responsibilities

• Provide operational and administrative support for events including pre-event planning, event day execution and post-event follow-up.
• Proactively outreach to participants to join events and activities.
• Manage vendors for logistics, including pre-registration, onsite execution and post-event tracking.
• Monitor event performance and analyze trends to improve outcomes.
• Organize after-action reviews to evaluate turnout, gather feedback, and propose improvements.

Skills

Event management

Customer service

Communication

Interpersonal skills

Organisational skills

MS Office

Data analysis

Problem-solving

Tools

Microsoft Office

Job description

What the role is:

As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team:

What you will be working on:

• Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)
• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities
• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking
• Monitor events’ performance, manage information and analyse trends
• Organise after-action review to evaluate participants’ turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement

What we are looking for:

Experience

• At least 3 years of experience in event management, customer service, or a related field.

Skills & Competencies

• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.
• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and ability to work accurately with data and systems.
• Proficiency in Microsoft Office applications and other relevant software tools.
• Strong customer service orientation and commitment to delivering a positive stakeholder experience.
• Ability to work independently and collaboratively within a team environment.
• Positive, proactive, and solution-focused approach to problem-solving.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA), a statutory board under the Ministry of Manpower (MOM), drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future-ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry-relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers.Guided by our vision of a Singapore where everyone can grow in fulfilling careers, we live our promise of Building Skills, Growing Careers by nurturing lifelong learning, strengthening employability and enabling career growth for all, including our own officers, through a continuous learning culture and a supportive, flexible, inclusive working environment that fosters innovation, collaboration, and well-being.So, join us to be part of a dynamic team driving the national SkillsFuture movement and building a strong Singaporean core. Together, we create opportunities, transform lives, and shape the future of work.