Event Operations Manager

Elitez Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Elitez Pte Ltd in Singapore seeks an Event Operations Manager to oversee end-to-end event planning, coordination, and execution, ensuring high-quality experiences for clients and attendees.

The role covers logistics planning, vendor coordination, budgeting, and on-site management, working with internal teams and external partners to deliver seamless events while controlling timelines, costs, and standards.

Responsibilities

• Plan and manage all operational aspects of events, including physical, virtual, and hybrid formats.
• Develop detailed project plans, timelines, and run sheets.
• Oversee venue setup, technical production, and event-day coordination.
• Ensure smooth execution from pre-event preparation to post-event wrap-up.
• Source, evaluate, and manage external vendors such as caterers, production teams, and logistics providers.
• Negotiate contracts and ensure service level agreements are met.
• Serve as the main point of contact for clients, partners, and internal stakeholders.
• Coordinate cross-functional teams to ensure alignment on event deliverables.
• Prepare, manage, and track event budgets.
• Monitor expenses and ensure cost efficiency without compromising quality.
• Provide financial reporting and post-event budget reconciliation.
• Lead and supervise event staff, contractors, and volunteers.
• Assign roles and responsibilities clearly across the team.
• Provide on-site leadership and decision-making during events.
• Conduct post-event reviews and identify areas for improvement.
• Identify operational risks and develop contingency plans.
• Ensure compliance with local regulations, permits, and safety standards.
• Implement crowd control measures and emergency response protocols.
• Track event performance using key metrics such as attendance, satisfaction, and ROI.
• Prepare post-event reports with insights and recommendations.
• Implement process improvements to enhance operational efficiency and attendee experience.

Job description

Job Description

The Event Operations Manager is responsible for the end-to-end planning, coordination, and execution of events, ensuring seamless delivery and a high-quality experience for clients and attendees.

This role focuses on operational excellence, covering logistics planning, vendor coordination, budgeting, and on-site management. The incumbent will work closely with internal teams and external stakeholders to translate event concepts into well-executed experiences, while maintaining strict control over timelines, costs, and quality standards. The role also requires strong problem-solving capabilities to manage real-time challenges during events and to implement contingency plans effectively.

Key Responsibilities

• Plan and manage all operational aspects of events, including physical, virtual, and hybrid formats.

• Develop detailed project plans, timelines, and run sheets.

• Oversee venue setup, technical production, and event-day coordination.

• Ensure smooth execution from pre-event preparation to post-event wrap-up.

• Source, evaluate, and manage external vendors such as caterers, production teams, and logistics providers.

• Negotiate contracts and ensure service level agreements are met.

• Serve as the main point of contact for clients, partners, and internal stakeholders.

• Coordinate cross-functional teams to ensure alignment on event deliverables.

• Prepare, manage, and track event budgets.

• Monitor expenses and ensure cost efficiency without compromising quality.

• Provide financial reporting and post-event budget reconciliation.

• Lead and supervise event staff, contractors, and volunteers.

• Assign roles and responsibilities clearly across the team.

• Provide on-site leadership and decision-making during events.

• Conduct post-event reviews and identify areas for improvement.

• Identify operational risks and develop contingency plans.

• Ensure compliance with local regulations, permits, and safety standards.

• Implement crowd control measures and emergency response protocols.

• Track event performance using key metrics such as attendance, satisfaction, and ROI.

• Prepare post-event reports with insights and recommendations.

• Implement process improvements to enhance operational efficiency and attendee experience.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004