Summarize / Overview of the objective of the role
A Logistics Manager is responsible for leading and managing the end-to-end logistics and warehouse operations. This role acts as the primary liaison with service providers and suppliers, ensuring seamless operations, cost efficiency, and best-in-class service levels. You will oversee the delivery team, optimize warehouse performance, maintain strong inventory governance, and drive continuous operational improvements to support business growth.
RESPONSIBILITIES
Logistics & Operations Management
- Oversee the full logistics and warehouse function, serving as the main interface with service providers and suppliers
- Lead and manage the delivery team to ensure effective and timely operations
- Organize and structure the logistics team to adapt to changing business needs
- Ensure compliance with domestic and international shipping laws and customs regulations
Process Excellence & Performance Management
- Develop, implement, and uphold logistics policies, SOPs, and best practices
- Drive continuous improvement initiatives to achieve cost-effective and high-quality operational performance
- Establish and track KPIs to measure service provider performance and improve process efficiency across all operating entities
- Monitor operational performance against delivery standards and implement corrective actions where needed
Inventory & Warehouse Management
- Implement robust inventory control methods to support accurate and on-time deliveries
- Ensure accountability, proper care, and optimal condition of all inventories
- Prepare regular reports and analysis on inventory levels, discrepancies, and operational performance
- Plan and optimize warehouse layout and space utilization to maximize efficiency
- Ensure high accuracy of order processing and fulfillment
Compliance & Financial Accuracy
- Review invoices to ensure alignment with agreed rates, tariffs, and regulatory requirements
- Optimize logistics processes and asset utilization to support cost control and operational efficiency
REQUIREMENTS / SKILLS
- Master’s/Degree/Diploma in Business, Logistics and/or Supply Chain or related field
- Minimum 7 years’ relevant experience in logistics, warehouse operations, transportation, order processing, and/or customer service
- Supervisory/Managerial experience needed
- Experience with maintenance, safety and environmental regulations, quality control, and inventory management
- Experience working with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and other digital logistics platforms
- Familiarity with advanced warehouse technologies, including automation systems, RFID, barcode solutions, real-time tracking, and smart inventory tools
- Experience in leading and mentoring teams, including hiring, training and performance evaluations
- Strong business acumen and experience working with cross-functional teams
- Strong track record in leading operational teams and improving logistics productivity
- Proficiency in English and Mandarin required (to liaise with stakeholders partners)
WHAT WE'RE LOOKING FOR
- Strong analytical thinking and problem-solving ability
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple prioritiesKnowledge of Lean, continuous improvement, and quality management practices is an advantage
- Ability to lead teams, collaborate with stakeholders, and build strong supplier/service provider relationships
- Proven ability to drive process improvements and operational excellence
- Candidates with multiple driving licenses will have added advantage
- Strong analytical capabilities with proficiency in data analytics tools such as Power BI, Tableau, or advanced Excel
- Well-versed with SAP S/4HANA, particularly in logistics, inventory, and warehouse-related modules