Manager - IT

ai deutsche; Singapore; Presencial; SGD 120 000 - 180 000; Tempo integral

Resumo da oferta

AI DEUTSCHE seeks an experienced IT business partner to translate business requirements into technology solutions. You will advise on digital transformation and process optimization while collaborating with cross-functional teams on technology initiatives and platform needs.

Role includes influencing product strategy, driving modernization and standardization, and ensuring enterprise-wide solution adoption with solid governance and risk controls.

Qualificações

• Bachelor degree in IT discipline as listed.
• PMP certification.
• 10+ years in business analysis, IT project delivery, and technology partnering.
• Experience with mission-critical systems and coordinating incidents and changes.
• Experience in aviation or time-critical operations desirable.
• Vendor and cross-functional delivery management.
• Knowledge of SDLC, Agile delivery, IT service management, cybersecurity governance.

Responsabilidades

• Bridge business priorities and operational needs with technology capabilities, translating business requirements into technology solutions and recommendations.
• Advise stakeholders on digital transformation, process optimization, and operational improvement opportunities.
• Collaborate with and support cross-functional business units on technology initiatives, process improvements, and shared platform requirements.
• Support and influence product strategy and roadmap development, driving modernization, standardization, and productization efforts.
• Drive scalability, standardization, support model definition, release governance, and enterprise-wide solution adoption.
• Manage business-critical systems, ensuring incidents, problems, changes, resilience, and recovery activities are effectively executed with vendors and support teams.
• Lead system enhancements and transformation initiatives, including requirements gathering, solution design, user acceptance testing (UAT), deployment, change readiness, and transition to support.
• Manage communications across business, technology, vendors, and delivery partners; monitor vendor accountability, service performance, and operational readiness.
• Support procurement and sourcing activities, including evaluation of RFI, RFQ, and RFP responses, vendor selection, contract-related requirements, and sourcing strategies.
• Ensure compliance with technology governance, cybersecurity, architecture, audit, risk management, and change management standards.
• Support budgeting, forecasting, business case development, cost management, and value realization for assigned systems and initiatives.
• Maintain system documentation, operational procedures, knowledge repositories, and continuity plans; promote knowledge sharing and capability development across teams.

Conhecimentos

Stakeholder management

Vendor management

Cross-functional collaboration

Incident/change management

UAT/testing

Cybersecurity governance

Architecture governance

SDLC / Agile delivery

Formação académica

Bachelor's degree in Information Systems, Computer Science, Engineering or equivalent Information Technology discipline

Descrição da oferta de emprego

KEY RESPONSIBILITIES

• Bridge business priorities and operational needs with technology capabilities, translating business requirements into technology solutions and recommendations.
• Advise stakeholders on digital transformation, process optimization, and operational improvement opportunities.
• Collaborate with and support cross-functional business units on technology initiatives, process improvements, and shared platform requirements.
• Support and influence product strategy and roadmap development, driving modernization, standardization, and productization efforts.
• Drive scalability, standardization, support model definition, release governance, and enterprise-wide solution adoption.
• Manage business-critical systems, ensuring incidents, problems, changes, resilience, and recovery activities are effectively executed with vendors and support teams.
• Lead system enhancements and transformation initiatives, including requirements gathering, solution design, user acceptance testing (UAT), deployment, change readiness, and transition to support.
• Manage communications across business, technology, vendors, and delivery partners; monitor vendor accountability, service performance, and operational readiness.
• Support procurement and sourcing activities, including evaluation of RFI, RFQ, and RFP responses, vendor selection, contract-related requirements, and sourcing strategies.
• Ensure compliance with technology governance, cybersecurity, architecture, audit, risk management, and change management standards.
• Support budgeting, forecasting, business case development, cost management, and value realization for assigned systems and initiatives.
• Maintain system documentation, operational procedures, knowledge repositories, and continuity plans; promote knowledge sharing and capability development across teams.

Key Requirements

• Bachelor Degree in Information Systems, Computer Science, Engineering or equivalent Information Technology discipline.
• Project Management Professional (PMP) certification
• Over 10 years of experience in business analysis, application management, IT project delivery, systems management and technology business partnering.
• Experience managing mission-critical operational systems and coordinating incident, problem, change, resilience and release activities.
• Experience in aviation, airport operations, ground handling or similar time-critical operational environments is highly desirable.
• Experience managing vendors, cross-functional delivery teams, business stakeholders and technology governance processes.
• Knowledge of SDLC, Agile/product delivery, IT service management, cybersecurity governance and business process improvement is advantageous.