Manager II, Services Architect

Seoulstart; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Seoulstart in Singapore is hiring a Service Architect Lead to manage and mentor a team delivering Datadog implementation projects. You will partner with regional sellers to grow implementations sales and connect with customers to position services and measure program impact.

The role requires DevOps monitoring design experience, 3-5 years of people management, 1-2 years in professional services sales, strong presentation skills for technical and executive audiences, and ability to travel up to

Qualifications

• Must have 3–5 years of people management experience.
• 1–2 years of experience selling or positioning professional services.
• Experience designing and delivering technical solutions for DevOps monitoring systems.
• Strong presentation skills for both technical and executive audiences.

Responsibilities

• Manage, develop, and mentor a team of Service Architects.
• Operate as player-coach designing and guiding Datadog implementation delivery.
• Develop relationships with regional sellers to grow Implementation Services sales.
• Connect directly with customers to position services and evaluate program impact.
• Collaborate with Customer Success and Sales for a strong onboarding experience.

Skills

People management

Sales/Positioning

Presentation skills

DevOps monitoring experience

Job description

What you'd do:

• Manage, develop, and mentor a team of Service Architects
• Operate as player-coach designing and guiding Datadog implementation delivery
• Develop relationships with regional sellers to grow Implementation Services sales
• Connect directly with customers to position services and evaluate program impact
• Collaborate with Customer Success and Sales for a strong onboarding experience

What they want:

• Experience designing and delivering technical solutions for DevOps monitoring systems
• 3-5 years of people management experience
• 1-2 years of experience selling or positioning professional services
• Strong presentation skills for both technical and executive audiences
• Able to travel to client sites up to 30% of the time Experience designing and delivering technical solutions for DevOps monitoring systems

Experience designing and delivering technical solutions for DevOps monitoring systems

3-5 years of people management experience

1-2 years of experience selling or positioning professional services

Strong presentation skills for both technical and executive audiences

Able to travel to client sites up to 30% of the time