Manager, Facilities Management

FairPrice Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FairPrice Group seeks an experienced Facilities Management Manager to oversee operations, maintenance, and service delivery across its supermarket, food court, warehouse, and office spaces. You will lead end-to-end FM strategy, vendor management, and compliance while driving cost optimisation and continuous improvement.

The ideal candidate will be a hands-on FM leader capable of strategic and ground-level execution, managing diverse stakeholders and overseeing projects from renovations to new

Qualifications

• Degree in Facilities Management, Building Services, Engineering, Property Management, or related discipline.
• 8+ years FM experience across multi-site or large portfolio.
• Experience in Integrated Facilities Management (IFM) or centre-led FM models.
• Proven experience in vendor management, contract administration, and cost control.
• Hands-on exposure to compliance, audits, and regulatory requirements in Singapore.
• Strong knowledge of building systems including HVAC, plumbing, electrical and structural elements.

Responsibilities

• Oversee daily FM operations across retail, F&B, and office sites, ensuring uptime and service delivery.
• Lead vendor performance reviews, SLAs, and corrective actions.
• Oversee contract lifecycle: Tendering, sourcing, renewals, and terminations.
• Drive cost optimisation while maintaining service quality.
• Ensure compliance with WSH, Fire Safety, NEA, SFA, BCA and local standards.
• Maintain Business Continuity & Emergency Response readiness across all sites.
• Prepare and manage FM operating budgets.
• Review processes and drive standardisation across the portfolio and pursue data-driven FM improvements.

Skills

Operational judgment

Stakeholder management

Vendor management

Project management

Cost optimisation

HVAC knowledge

Sustainability practices

Education

FM degree

Tools

FM software

MS Office

Job description

We are seeking a Facilities Management Manager to oversee and optimise facilities operations across a diverse portfolio comprising retail supermarkets, food court outlets, warehouse and office environments.

This role is responsible for end-to-end facilities strategy, operations, vendor management, compliance, cost optimisation, service delivery and project management ensuring facilities are safe, compliant, efficient, and aligned with business needs.

The ideal candidate is a hands-on FM leader who can operate at both strategic and ground levels, manage multiple stakeholders, and drive continuous improvement across a large, distributed footprint.

Key Responsibilities

1. Facilities Operations, Maintenance & Service Delivery

• Oversee daily FM operations, maintenance and repairs of facilities across retail, F&B, and office locations, including Cleaning & hygiene, Pest control, Waste management & recycling, M&E / building services, Minor works, repairs, and asset upkeep.
• Ensure high service standards, uptime, and responsiveness across all sites.
• Manage site-specific requirements for retail, warehousing and food safety-sensitive environments.
• Manage outsourced IFM and FM providers where relevant in the different business entities.
• Lead vendor performance reviews, KPIs, service level compliance, and corrective actions.
• Oversee contract lifecycle: Tendering & sourcing (with Procurement), Contract compliance, Variations, renewals, and terminations.
• Drive cost optimisation while maintaining service quality.

3. Compliance, Safety & Risk Management

• Ensure compliance with: Workplace Safety & Health (WSH), Fire Safety & SCDF requirements, NEA, SFA, BCA, and local regulatory standards.
• Ensure all targets are met and managed according to specifications.
• Oversee risk assessments, incident investigations, and preventive measures.
• Maintain Business Continuity & Emergency Response readiness across all sites.

4. Stakeholder Management

• Act as the key FM point of contact for: Grocery B&M, Food Services , FP Hub / Tenants, Warehousing (where applicable)
• Balance operational needs with cost, compliance, and service considerations.
• Communicate clearly with senior management on risks, issues, and improvement plans.

5. Budget and Financial Management

• Prepare and manage FM operating budgets.
• Monitor expenditures, variances, and identify cost savings opportunities (in scope optimisation, consolidation, technology enablement ).
• Provide regular management reports and insights.

6. Projects & Continuous Improvement

• Support facilities-related projects such as: Renovations / retrofits / upgrades, New store or outlet openings where FM related tasks are relevant, Office moves or refurbishments.
• Review operational processes and drive standardisation and service models across the portfolio. Ensure continuous quality improvements.
• Explore technology and data-driven FM improvements.

Requirements

• Degree in Facilities Management, Building Services, Engineering, Property Management, or a related discipline.
• Manager level: 8+ years of FM experience including multi-site or large-portfolio management
• Managing facilities across multiple sites (retail and/or F&B environments strongly preferred).
• Experience in Integrated Facilities Management (IFM) or centre led FM models
• Proven experience in vendor management, contract administration, and cost control.
• Hands-on exposure to compliance, audits, and regulatory requirements in Singapore
• Involvement in FM transformation, consolidation, or cost-savings initiatives.
• Strong knowledge of building systems including HVAC, plumbing, electrical and structural elements.

Skills & Attributes

• Strong operational judgment, critical thinking and problem-solving skills
• Ability to manage complex, fast-paced environments with competing priorities
• Commercially astute with a focus on value and cost optimisation
• Excellent stakeholder and vendor management capabilities.
• Strong communicator and lead by example. Able to engage both frontline teams and senior leadership
• Proficiency in facility management software and MS office
• Decisive and resilient under pressure
• Excellent project management skills with ability to manage multiple projects simultaneously
• Familiarity with sustainability practices