Manager (Enlistment Analytics)

National Heritage Board; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

MINDEF seeks a data analytics professional to transform data from multiple sources into strategic intelligence supporting enlistment operations. You will identify trends, visualise insights, and empower stakeholders with narratives that align data with NS policy and operations.

Responsibilities include forecasting PE IPPT and BMT demand, monitoring KPIs, and providing data-driven recommendations for management decisions. Collaboration with cross-functional teams is essential.

Qualifications

• Education in Data Analytics or a related field is preferred.
• At least 3 years of relevant experience in data analysis roles, with hands-on experience in data handling, merging, and transformation.
• Proficiency in data analysis methods, data management, and Microsoft Excel.
• Experience with analytics tools such as SQL, R, Python, Qlik, or Tableau is advantageous.
• Strong ability to translate complex data findings into clear, compelling narratives for non-technical audiences.
• Good communication and stakeholder management skills, with the ability to tailor communication styles to different audiences.

Responsibilities

• Transform data from multiple sources into strategic intelligence to influence enlistment operations.
• Analyze trends and visualise insights to bridge data and action for NS policy-operations integration.
• Forecast demand and slot sufficiency for PE IPPT and BMT programmes based on past trends.
• Monitor KPIs and recommend adjustments to strategies where required.
• Serve as a data consultant to frame problems in data-driven ways.
• Propose data-driven recommendations to aid management's decision-making.

Skills

Data analysis

Excel

SQL

Python

R

Qlik Tableau

Stakeholder comms

Education

Data Analytics degree

Tools

SQL

R

Python

Qlik

Tableau

Job description

What the role is:

We will transform data from multiple sources into strategic intelligence to influence enlistment operations, uncovering trends and visualising insights that bridge data and action. Your work will empower stakeholders with compelling narratives that strengthen policy-operations integration and sustain support for National Service (NS).

What you will be working on:

• Project enlistable resources and assess sufficiency of planned enlistment capacities
• Analyse medical grading rates and incorporate these complexities into enlistment wait time projections
• Forecast demand and slot sufficiency for Pre-Enlistment Individual Physical Proficiency Test (PE IPPT) and Basic Military Training (BMT) programmes based on past trends and Physical Employment Standard (PES) statuses
• Monitor fulfilment of key performance indicators and recommend adjustments to strategies where required
• Serve as a data consultant to help frame problems in ways that can be answered with data
• Propose data-driven recommendations to aid management's decision-making

Challenge(s)

• Developing a comprehensive understanding of pre-enlistment operations and policies across multiple process areas to ensure accurate interpretation of data trends
• Managing data integrity across multiple live source systems, including data merging, consistency of presentation, and awareness of potential timestamp desynchronisation

What we are looking for:

• Education in Data Analytics or a related field is preferred
• At least 3 years of relevant experience in data analysis roles, with hands-on experience in data handling, merging, and transformation
• Proficiency in data analysis methods, data management, and Microsoft Excel
• Experience with analytics tools such as SQL, R, Python, Qlik, or Tableau is advantageous
• Strong ability to translate complex data findings into clear, compelling narratives for non-technical audiences
• Good communication and stakeholder management skills, with the ability to tailor communication styles to different audiences.

Appointment will be commensurate with your experience. Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor. The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF’s mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.