Manager, Corporate Technology

Singapore Post; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Singapore Post seeks a Manager, Corporate Technology (Procurement Systems) to own and support SAP Ariba and Oracle Fusion Procurement, ensuring end-to-end P2P efficiency and policy compliance. You will bridge Procurement/Finance with AMS vendors, manage SLAs, and drive platform roadmaps aligned to enterprise strategy.

Responsibilities include leading change requests, integrations (OIC), and quarterly UAT for cloud releases, while auditing configurations to minimize customisations and ensure

Qualifications

• Hands-on support for SAP Ariba and Oracle Fusion Procurement.
• Ability to evaluate end-to-end procurement workflows and streamline processes.
• Lead technical evaluations and architecture-aligned platform roadmaps.
• Govern external AMS vendors to meet SLAs and drive root-cause resolution.
• Translate business needs into detailed CR specifications for vendors.

Responsibilities

• Provide functional/technical support for procurement platforms with hands-on expertise in SAP Ariba and Oracle Fusion Procurement.
• Evaluate and streamline end-to-end P2P workflows (Requisition to PO, Sourcing, Supplier Management) to remove bottlenecks.
• Lead platform evaluations and roadmaps for future transitions or enhancements.
• Drive vendor governance and SLA/KPI management with external AMS teams.

Skills

Procurement systems

ERP integration

Vendor governance

P2P knowledge

Stakeholder management

System support

Education

BSc/MSc in CS/IT or related field

ITIL 4 Foundation/Managing Professional; PMP preferred

Tools

SAP Ariba

Oracle Fusion Procurement

OIC/Integration Suite

Job description

The Manager, Corporate Technology (Procurement Systems) acts as the primary technical authority and functional lead for the SingPost's Procurement systems ecosystem. The central purpose of this role is to provide hands‑on system support and administration for existing platforms (specifically SAP Ariba and Oracle Fusion Procurement) while driving end‑to‑end process streamlining and future platform evaluations. This role serves as the critical bridge between Procurement/Finance stakeholders and external Application Managed Services (AMS) vendors. The position is held accountable for vendor SLA governance, optimising Procure-to-Pay (P2P) workflows, and aligning system architecture with business strategy.

• Existing System Support & Administration: Provide functional and technical support for operational procurement platforms, with hands‑on expertise in SAP Ariba and Oracle Fusion Procurement modules to resolve issues and manage daily updates.
• Process Streamlining & Re‑engineering: Evaluate existing end‑to‑end procurement workflows (Requisition to PO, Strategic Sourcing, Supplier Management, P2P) to eliminate operational bottlenecks, enforce policy compliance, and standardise processes.
• Platform Evaluation & Roadmap: Lead technical evaluations, trade‑off analyses, and proof‑of‑conceptions for future procurement platform transitions or enhancements, ensuring software selection aligns with enterprise architecture.
• Vendor Governance & SLA Management: Drive the external AMS team to meet contractual SLAs for incident resolution and system uptime, ensuring vendors prioritize root‑cause resolution over quick fixes.
• Change Request (CR) Lifecycle Management: Act as the lead functional/technical lead for CRs; translate business needs into detailed specifications for vendor execution.
• Integration & Data Flow Oversight: Oversee middleware and direct integrations connecting Ariba, Oracle Fusion ERP and General Ledger
• Quarterly Update Strategy & UAT: Lead regression testing and feature evaluations for cloud releases (Ariba/Oracle), serving as the final gatekeeper for Production deployments.
• Technical Debt & Optimisation: Audit configurations regularly to decommission redundant customisations in favour of standard out‑of‑the‑box functionality.
• Stakeholder & Compliance Management: Partner with Procurement leads to maintain strict controls around data privacy, SOC compliance, and vendor risk management.

Requirements

• Education: Bachelor’s/Master’s degree in Computer Science, IT or related Engineering field.
• Certifications: ITIL 4 Foundation/Managing Professional and PMP preferred, with ITIL covering Incident/Change/Problem Management and PMP supporting CR and AMS vendor delivery.
• Experience: 3–5 years in IT procurement systems, with at least one end‑to‑end SAP Ariba or Oracle Fusion Procurement implementation.
• Platform Expertise: Hands‑on SAP Ariba (Guided Buying, Sourcing, Contracts, SLP) and Oracle Fusion Procurement administration, configuration and support.
• Process & P2P: Strong source‑to‑settle/P2P knowledge, including requisitioning, PO, supplier onboarding, catalogs and three‑way matching; experience in process re‑engineering and platform evaluation.
• Integration: Hands‑on OIC/CIG/Integration Suite experience integrating procurement platforms with Financial ERPs (GL/AP).
• Vendor & Change Management: AMS vendor governance, SLA/KPI management, MBR/QBRs and end‑to‑end CR governance.
• Release, Audit & Support: Experience with SaaS patch/regression testing, ITGC/SoD audits, vendor security, and L3 troubleshooting/RCA.