Manager (Corporate)

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division in Singapore seeks a CDC Community Relations Officer to help form and strengthen Community Development Council networks. You will drive communications with staff, councillors, partners and residents, and ensure smooth operation of the Mayor’s office and SE CDC office.

You will work on developing and coordinating community engagement plans across multiple platforms, monitor public sentiment, and support district and divisional programmes to achieve strategic outcomes.

Qualifications

• Minimum – General Degree.
• Desired - Relevant experience in communications/ public relations.
• Possess ability to plan and manage all aspects of work.
• IT-savvy and proficient in Microsoft Office and design software.
• Meticulous and detailed.
• Able to work independently with minimal supervision and a good team player.
• Positive attitude.
• Good interpersonal and communication (spoken and written) skills.
• Able to multi-task and work within very tight timelines.
• Able to work on weekends and late nights.

Responsibilities

• To serve as a catalyst in the formation, development and consolidation of CDC at the CDC District, promoting community bonding and assisting in plans to achieve long-term goals.
• Communicate with internal staff and external stakeholders to build a strong identity for South East CDC.
• Ensure smooth operation of the Mayor’s office and SE CDC office.
• Work closely with Deputy General Manager, Assistant Director and team on CDC communication plans to execute public communication efforts on government policies.
• Monitor, track and analyse news/trends affecting CDC and recommend responses.
• Build alliances with media, partners and community to support CDC’s work.
• Review and implement internal/external channels to increase awareness of CDC’s role.
• Measure effectiveness of messages and channels on an ongoing basis.
• Coordinate with PA Divisions to ensure consistent messaging across platforms.
• Develop content on multiple platforms to inform stakeholders and achieve outcomes.
• Monitor PA HQ’s financial policies and grant governance to improve efficiency and controls.
• Assist with district-, GRC-, divisional-level projects and engage CDC members to achieve vision.
• Supervise executives on CDC communication plans.
• Serve as a CDC Community Relations Officer to strengthen bonds with grassroots organisations.
• Act as a connector with residents, CDC members, community leaders and partners.
• Represent the team at cross-sectional platforms and committees.

Skills

Public relations

Communication

Interpersonal skills

Teamwork

Time management

Attention to detail

Weekend nights

Education

General Degree

Tools

Microsoft Office

Design software

Job description

[What the role is]

1. To serve as a catalyst in the formation, development and consolidation of Community Development Council (CDC) at the CDC District, thereby promoting strong community bonding and assist in the implementation and review of plans to achieve long-term community bonding goals.
2. To communicate with internal (staff) and external stakeholders (e.g. District Councillors, partners) to build a strong identity for South East CDC.
3. To ensure smooth operation of the Mayor’s office and SE CDC office

[What you will be working on]

Operation

1. _1._Work closely with Deputy General Manager, Assistant Director and team on overall CDC communication plans to execute public communication efforts on government policies to enhance public understanding and acceptance of government policies that affect their lives and develops strategies to address issues of concern to CDC online and on mainstream media channels.
2. 2. Monitor, track and analyse news/ trends which may directly affect CDC and recommend appropriate responses.
3. 3. Build alliances with broadcast media, third party advocates, community and corporate partners and online influencer community to support and promote CDC’s work.
4. 4. Review and implement key internal and external communication channels to enhance existing/ new platforms such as own publication to increase awareness of CDC’s role and work as well as, profile stories that well represent CDC’s role and work.
5. 5. Measure the effectiveness of internal and external communication messages and channels on an ongoing basis.
6. 6. Work closely and coordinate with relevant PA Divisions to ensure consistent delivery of messages across multiple platforms to internal audiences.
7. 7. Develop relevant content on multiple platforms to inform and engage staff and stakeholders to achieve CDC strategic outcomes in line with PA’s.
8. 8. Constantly monitor and update on PA HQ’s financial policies and grant governance regulations to ensure full abidance and to obtain better operational efficiency and effectiveness, process management and work flow improvements, internal controls and integrated solutions.
9. 9. Assist with the implementation of district-, GRC-, divisional-level projects and programmes, as well as active engagement of CDC members (Standing Committees) to achieve overall community vision (and completion of annual workplans).
10. 10. Supervising and guiding executives on overall CDC communication plans.

Engagement

1. Serve as a CDC Community Relations Officer to strengthen bonds and deepen engagement with grassroots organisations.
2. Act as a connector and catalyst to initiate / deepen engagement of community and corporate stakeholders, including residents, CDC members, community leaders from grassroots organisations, schools, community organisations, public agencies and corporate partners, as well as other PA divisions.
3. Represent the team / organisation at cross-sectional, -divisional and -organisational platforms –relations officer to grassroots organisations, CDC representative for workgroups / committees (e.g. doing presentations, providing feedback, committee member in national level projects, etc).

Others

• Assist to monitor the use of allocated budget to ensure effective deployment of resources in line with targeted outcomes.

[What we are looking for]

• Minimum – General Degree
• Desired - Relevant experience in communications/ public relations
• Possess ability to plan and manage all aspects of work
• IT-savvy and proficient in Microsoft Office and design software
• Meticulous and detailed
• Able to work independently with minimal supervision and a good team player
• Positive attitude
• Good interpersonal and communication (spoken and written) skills
• Able to multi-task and work within very tight timelines
• Able to work on weekends and late nights