Community Engagement & Communications Manager

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division in Singapore seeks a CDC Community Relations Officer to help form and strengthen Community Development Council networks. You will drive communications with staff, councillors, partners and residents, and ensure smooth operation of the Mayor’s office and SE CDC office.

You will work on developing and coordinating community engagement plans across multiple platforms, monitor public sentiment, and support district and divisional programmes to achieve strategic outcomes.

Qualifications

• Minimum – General Degree.
• Desired - Relevant experience in communications/ public relations.
• Possess ability to plan and manage all aspects of work.
• IT-savvy and proficient in Microsoft Office and design software.
• Meticulous and detailed.
• Able to work independently with minimal supervision and a good team player.
• Positive attitude.
• Good interpersonal and communication (spoken and written) skills.
• Able to multi-task and work within very tight timelines.
• Able to work on weekends and late nights.

Responsibilities

• To serve as a catalyst in the formation, development and consolidation of CDC at the CDC District, promoting community bonding and assisting in plans to achieve long-term goals.
• Communicate with internal staff and external stakeholders to build a strong identity for South East CDC.
• Ensure smooth operation of the Mayor’s office and SE CDC office.
• Work closely with Deputy General Manager, Assistant Director and team on CDC communication plans to execute public communication efforts on government policies.
• Monitor, track and analyse news/trends affecting CDC and recommend responses.
• Build alliances with media, partners and community to support CDC’s work.
• Review and implement internal/external channels to increase awareness of CDC’s role.
• Measure effectiveness of messages and channels on an ongoing basis.
• Coordinate with PA Divisions to ensure consistent messaging across platforms.
• Develop content on multiple platforms to inform stakeholders and achieve outcomes.
• Monitor PA HQ’s financial policies and grant governance to improve efficiency and controls.
• Assist with district-, GRC-, divisional-level projects and engage CDC members to achieve vision.
• Supervise executives on CDC communication plans.
• Serve as a CDC Community Relations Officer to strengthen bonds with grassroots organisations.
• Act as a connector with residents, CDC members, community leaders and partners.
• Represent the team at cross-sectional platforms and committees.

Skills

Public relations

Communication

Interpersonal skills

Teamwork

Time management

Attention to detail

Weekend nights

Education

General Degree

Tools

Microsoft Office

Design software

Job description

Public Service Division in Singapore seeks a CDC Community Relations Officer to help form and strengthen Community Development Council networks. You will drive communications with staff, councillors, partners and residents, and ensure smooth operation of the Mayor’s office and SE CDC office.

You will work on developing and coordinating community engagement plans across multiple platforms, monitor public sentiment, and support district and divisional programmes to achieve strategic outcomes.